Host/Hostess - Graspa Group
Delray Beach, FL
About the Job
Guest Focus
Reliable
Attentive
Service with the smile
Passion
Always have fun
If those above sound like your values, we are thrilled to hear from you!
If you are passionate and guest satisfaction oriented this is where you have to apply! Join our GROUP!!!!!
Welcome to Casalina Italian Restaurant, your gateway to the rich traditions and vibrant flavors of Italy. Located in the heart of Delray Beach, Casalina blends classic Italian dishes with a modern, American twist, offering a dining experience that is both authentic and inviting.
Description
Are you a friendly face with a passion for hospitality? We are looking for a dedicated Hostess to join our vibrant team! In this role, you will be the first point of contact for our guests, creating a warm and welcoming atmosphere that sets the tone for their experience. As an integral part of our restaurant, you will manage reservations, greet guests with a smile, and ensure that each visitor feels valued from the moment they arrive. Your organizational skills will shine as you coordinate seating arrangements and help maintain a smooth flow during busy service times. We pride ourselves on providing an exceptional dining experience, and you will play a key role in achieving this by attending to guest needs and facilitating smooth communication between patrons and staff. If you love engaging with people and thrive in a fast-paced environment, we would love to have you as part of our team. Join us and help create memorable moments for our guests while enjoying a fun and friendly work atmosphere!
Responsibilities
- Greet and welcome guests in a friendly and courteous manner
- Manage reservations and seating arrangements to optimize dining flow
- Maintain an organized waiting list and provide accurate wait time estimates
- Escort guests to their tables and present menus
- Answer phone calls and assist with inquiries
- Collaborate with the serving staff to ensure guest satisfaction
- Assist with setting up and cleaning down the dining area for service
Requirements
- Previous experience in a hospitality or customer service role is preferred
- Excellent interpersonal and communication skills
- Ability to remain calm and composed in a fast-paced environment
- Strong organizational skills and attention to detail
- Flexibility to work evenings, weekends, and holidays
- Team player with a positive attitude
- Willingness to learn and adapt to changing circumstances
Disclaimer
The statements contained herein reflect general details as necessary to describe the principle functions of any position, the level of knowledge and skill typically required, and the general scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the work load, gain additional experience to further the individual's professional development. Equal Opportunity Employer: It is Graspa Consulting's policy to recruit, hire, train, and promote in all job titles without regard to race, color, religion, sex, gender, national origin, ancestry, physical or mental disability, age, medical condition, marital status, military service, sexual orientation, or any other basis protected by law.
