Host/Hostess at Saga Hibachi Steakhouse & Sushi Bar
Foxborough, MA 02035
About the Job
Job Summary:
Saga Hibachi Steakhouse and Sushi Bar in Foxborough, MA, is seeking an enthusiastic and personable Host/Hostess to join our team. As the first point of contact for our guests, the Host/Hostess plays a crucial role in ensuring a positive dining experience by providing warm and welcoming service from the moment customers arrive. If you thrive in a fast-paced environment and enjoy interacting with people, this position is a great opportunity to be part of a dynamic team in a popular restaurant.
Key Responsibilities:
- Greet and welcome guests as they enter the restaurant with a friendly and approachable attitude.
- Manage reservations and seating arrangements to optimize table turnover and ensure a smooth flow of service.
- Escort guests to their tables and provide menus.
- Manage phone calls and handle inquiries regarding reservations, hours of operation, and general restaurant information.
- Assist in organizing waiting lists when the restaurant is busy and provide accurate wait times.
- Ensure that the dining area is neat, clean, and well-maintained.
- Collaborate with the serving and kitchen staff to provide excellent guest service.
- Handle guest complaints or concerns with professionalism and ensure they are resolved efficiently.
- Assist in other tasks as needed, including light cleaning and organizing.
Qualifications:
- Previous experience as a host/hostess or in a customer-facing role is preferred but not required.
- Excellent communication and interpersonal skills.
- Ability to remain calm and organized in a fast-paced environment.
- Strong multitasking abilities and attention to detail.
- Positive attitude and team-oriented mindset.
- Flexibility to work evenings, weekends, and holidays as needed.
Physical Requirements:
- Ability to stand for extended periods.
- Ability to walk and escort guests to tables.
- Light lifting as needed.
Why Join Us:
- Competitive hourly wage.
- Opportunity to work in a lively, team-oriented atmosphere.
- Flexible scheduling.
- Opportunities for career growth and development within the restaurant.
If you are friendly, energetic, and enjoy providing exceptional customer service, we encourage you to apply!
