Host/Hostess - IHOP
Herndon, VA 20170
About the Job
.As a Host or Hostess, you will be responsible for greeting guests and seating them promptly, cheerfully and courteously. Duties of this position include, seating guests, answering the phone, taking, entering and packaging To-Go orders. A qualified applicant must have good communication skills, able to lift 25-50 pounds, stand for up to 8 hours, occasionally use motion which entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists. The above is not an all-inclusive job description.
Benefits:
Competitive Pay
Flexible Hours
Paid Training
Real Advancement Opportunities
National Restaurant Association Apprentice Program which earns College Credits
Paid Vacation
Regular Performance Reviews with pay increases
Meal Program
Family Meal Discounts
Full Insurance
Bob Leonard Scholarship Program
Paid Holidays
Paid Vacation
Paid Weekly/Direct Deposit
Title: Responsibilities of a Host:
● Prior experience as a host is a plus.
● Must showcase teamwork and communication skills.
● Must be able to handle money transactions responsibly.
● Must be able to multitask and act quickly.
● Must be flexible and ready to work in shifts.
● Must be a team player.
Requirements:
● Greeting, seating, and escorting guests.
● Opens door for guests arriving and departing.
● Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.
● Process To-Go and Delivery Orders
● Manage Wait List when the restaurant is busy
● Providing menu recommendations and additional information.
● Upselling additional products when appropriate.
● Taking orders using software, order slips, or by memorization.
● Communicating order details to the kitchen staff.
● Delivering checks and collecting bill payments.
● Cleaning and maintaining the appearance of the restaurant
● Providing exceptional customer experience.
● Delivering food and beverages in a timely fashion to outside guests.
Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and much more. And no matter what menu items our customers order, there’s one ingredient that’s always constant — a smile.
When you work for IHOP restaurants we encourage you to, “Be the pancake you wish to see in the world!” Being a team member allows you to be something more than just a traditional employee. You help create smiles for the future. Join a team that encourages building lifelong friendships and memories.
