Host/Hostess - Harborside Restaurant and Grand Ballroom
Newport Beach, CA 92661
About the Job
Title: Host/Hostess
Reports to: Management
Overtime: Non-Exempt Summary of
Position:
Welcome and warmly greet every guest on arrival and thank
upon departure. Answer telephone, take reservations and manage the efficient and timely seating of our guests to a able that best serves their wishes
Duties & Responsibilities:
§ Warmly and graciously greet all guest upon arrival
§ When possible, open the front door for guests entering or leaving the restaurant
§ Accommodate special seating requests for guests whenever possible
§ Do your best to get guests their desired table if possible
§ Upon seating, offer guests a menu and inform them of their server’s name. Inspect
the table for proper presentation and completeness
§ Relay messages to servers and bus-persons as needed, such as birthdays or
anniversaries
§ Maintain supplies of root beer barrels and toothpicks, brochures, etc. at host stand
§ Clean all menus of food and stains
§ Thank guests as they leave and invite them to return.
Relay guest comments or suggestions to the manager on duty
§ Give directions to the restaurant to guest inquiries
§ Relay phone calls to the appropriate banquet sales managers and send to voice mail if
needed
§ Help buss and move tables together for larger parties when needed
Physical Requirements:
§ Must be able to lift up to and over 40 lbs
§ Be able to be on your feet for extended periods of time
§ Be able to bend over and reach up to retrieve items
Qualifications:
§ No previous restaurant experience or training required. On the job training will be provided. Experience is a plus
§ Must be a team player and demonstrate organizational skills
§ Must have excellent interpersonal skills and confidence
§ Be able to work in a standing position for long periods of time (up to 5 hours)
§ Excellent verbal and telephone skills to be able to communicate clearly and effectively
with our guests
§ Must have exceptional grooming habits
§ Be flexible and willing to assist as needed to ensure all restaurant standards are
met
Relaxed Waterfront Dining
The most iconic Newport Beach waterfront restaurant. Harborside Restaurant in Newport Beach is located inside the historic Balboa Pavilion building built in 1906. It's the perfect place to enjoy a casual waterfront lunch or dinner. The Harborside Saloon offers the “longest happy hour in town” everyday of the week with spectacular views of Newport Harbor. Watch your favorite sports event on one of the five flat screens. The award winning menus include fresh seafood, steaks and local favorites with a value minded California wine selection.