Host/Hostess Part Time - Hyatt Regency Houston West

About Us:At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.   Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.   Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.   Check out this video for more information on our great company!Location Description:  Discover the best spot to meet, greet, dine, and relax in the Energy Corridor. Find easygoing sophistication everywhere you look at Hyatt Regency Houston West and make us your go-to gathering hub to explore the city’s best like CityCentre, world-class shopping and dining, tree-lined streets and verdant parks. From the moment you walk under the vaulted ceilings of our atrium, you know you’re in the right place for a memorable experience. And with 25,000 square feet of versatile event space—including the elegant Texas Ballroom, our hotel is ideal for business and social gatherings.   At the Hyatt Regency Houston West we consistently rise above the competition. On day one, you will begin with a robust wage package, excellent benefit plans, a matching 401K plan, professional development, generous bonuses, travel perks and the opportunity to grow across a portfolio of 100 hotels representing all major brands. We are an Employer of Choice—we understand that the care of our team members is as important as the service we provide to our guests and the communities around us.   If you have a genuine passion for hospitality, come and join our team.  You will have an important role in the delivery of outstanding service and memorable experiences for each guest. You will have fun, learn and be part of a successful journey at a growing company. Find out today what a  career at Hyatt Regency Houston West with Pyramid Global Hospitality can mean for you!    Overview:

We are looking for a highly motivated, customer-focused Host to join our team! The Host is key to a successful operation. This individual is responsible for greeting each guest as they arrive at the restaurant. They will also support the service team in delivering memorable hospitality to our guests. As a Host, it is your responsibility to set the tone for the guests’ visit; you are the first and last contact they have. This individual must be quick on their feet and have an engaging attitude.

This is a tremendous opportunity for someone looking to begin a career in Restaurants! If making meaningful connections, figuring out what it takes, and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!

Your role:

• Greet guests as they arrive or move about the restaurant area.
• Monitoring the open dining sections of the restaurant for empty and cleaned tables.
• Estimating wait times for guests and monitoring the guest waiting list
• Ensuring that the guest's needs are met while they are waiting.
• Answering the telephone, booking reservations, and moving tables together to accommodate large parties.

Qualifications:

• 6 months to a year of restaurant experience in an independent restaurant or hotel is recommended but not required.
• Must be able to communicate clearly with guests, customers, supervisor, and fellow employees.

• Must be able to work a flexible shift schedule to include weekdays, weekends, and holidays.
• This is a daytime position working primarily breakfast and lunch shift hours.
• Must be able to manage guest requests and/or complaints.

  

Please be advised, we are a large full-service hotel and as such this position requires extended periods on your feet with frequent long walks around the internal areas of the hotel along with considerable physical activity on a continuous basis, up to and including entire shifts.

 

 

Excellent Benefits!

• 401k after 90 days, company match to 4%
• Medical/ Dental/Vision Insurance– eligible after 90 days
• Company-paid Life Insurance
• Employee Assistance Program (EAP)
• Flexible Spending Account (FSA)
• Awesome Vacation and Paid Time-Off Policies
• Hyatt Hotel Discounts Worldwide
• Pyramid Global Hospitality Discounts
• Complimentary Meals and Parking

 Pyramid Hotel Group is an equal-opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Pyramid Hotel Group does not discriminate based on disability, veteran status or any other basis protected under federal, state, or local laws.

Compensation Range:The compensation for this position is $11.00/Hr. - $12.00/Hr. based on qualifications and experience.