Host/Hostess - LoLos Chicken and Waffles

Job Overview

The restaurant hostess is the first employee to interact with arriving guests as they enter the restaurant. It is the job of the hostess to greet arriving guests, welcome them into the establishment and seat them. The guests receive their first impression of the service of the restaurant by their exchange with the hostess.

Duties:

• The responsibilities of the hostess include monitoring the open dining sections of the restaurant for empty and cleaned tables.
• Estimating wait times for guests.
• Monitoring the guest waiting list.
• Ensuring that the needs of the guests are met while they are waiting.
• The hostess is often responsible for answering the telephone, booking reservations and moving tables together to accommodate large parties.

Qualifications

• A high school diploma
• To read and write fluently to take instructions in both verbal and written forms
• To have basic assessment and math skills to estimate wait times for guest
• Must provide documentation of legal U. S. residency
• Must have a Food Handlers Card

The above functions expected in the position are not intended to be totally inclusive. This job detail does not imply any written or verbal contract. It is for management communication only. We reserve the right to change this job and its related responsibilities, as business requires. Lo-Lo’s Chicken & Waffles is an at will employer, able to terminate employment at any time, with or without cause, at the option of either the company or the employee.

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