Host/Hostess | Providence Country Club - McConnell Golf
Charlotte, NC 28277
About the Job
Providence Country Club is seeking a Host/Hostess to join our team. This position manages the dining reservation system at the club. Responsibilities include coordinating with servers and providing information about food and beverage events to members. Supports all food and beverage restaurant operations as assigned.
Providence Country Club is a McConnell Golf Property. To learn more about the club, please visit our website at www.providencecc.com. To learn more about McConnell Golf, please visit www.mcconnellgolf.com.
Responsibilities:Responsibilities
• Manages the reservations and seating for the club’s restaurants.
• Directs and assists members and guests in locating daily private functions/events.
• Manages concierge needs on a daily basis.
• Carefully observes service provided to members during the shift. Takes corrective action in the event of problems. Makes recommendations on improvements.
• Greets and seats guests, handles reservations and prepares and maintains a waiting list during peak periods.
• Assists with, performs and oversees all duties assigned to reservation desk coordinators.
• Administrative support and duties as assigned by Restaurant Manager.
• Attends meeting and training courses as requested providing input as required.
• Answers employee/club work-related inquires.
• Reports equipment or fixtures not up to standards.
• Must be knowledgeable of Employee Handbook and Policies.
• Participates in marketing for the club's food and beverage areas.
Qualifications:Qualifications
Education and/or Experience
• High School diploma or GED preferred.
• Minimum one year restaurant experience preferred.
Job Knowledge, Core Competencies and Expectations
• Knowledge of club’s dining reservations system and procedures.
• Able to handle multiple tasks and pressure.
• Must follow all health and safety guidelines.
• Knowledge of and ability to perform required role during emergency situations.
Physical Demands and Work Environment
• Must be able to keep composure during periods of high volumn in-person requests.
• Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
• Push, pull or lift up to 50 pounds.
• Continuous repetitive motions.
Salary Range:USD $15.00 - USD $15.00 /Hr.