Host/To Go Person - IHOP

As a Host or Hostess/ To-Go Person, you will be responsible for greeting guests and seating them promptly, cheerfully and courteously. Duties of this position include, seating guests, answering the phone, taking, entering and packaging To-Go orders. A qualified applicant must have good communication skills.

Responsibilities of a Host/ To Go Person:

● Greeting, seating, and escorting guests.

● Opens door for guests arriving and departing.

● Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.

● Process To-Go and Delivery Orders

● Manage Wait List when the restaurant is busy

● Providing menu recommendations and additional information.

● Upselling additional products when appropriate.

● Taking orders using software, order slips, or by memorization.

● Communicating order details to the kitchen staff.

● Delivering food and beverages in a timely fashion to outside guests.

● Delivering checks and collecting bill payments.

● Cleaning and maintaining the appearance of the restaurant

● Providing exceptional customer experience.

Host/ To Go Person Job Requirements:

● Prior experience as a host is a plus, but not mandatory.

● Must showcase teamwork and communication skills.

● Must be able to handle money transactions responsibly.

● Must be able to multitask.

Benefits:

● Competitive Pay ($12 p/h training / $15 p/h upon completion of training; 60-90 days)

● Flexible Hours FT: morning shifts/ PT: evening shifts

Morning Shifts: M-F 7am-1pm / 8am-2pm Sat/Sun 7am- 2pm / 8am-3pm

Evening Shifts: 5-close (Friday/Saturday/Sunday)

● Comprehensive Training.

● Management on every shift.

● Supportive work environment and employee morale.

Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there’s one ingredient that’s always constant — a smile. We’ve seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one.
This is just one of the many fun and exciting changes you can expect from IHOP®. Because we know the shortest distance between two people is a smile. –

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