Hostess/Host - Redcoat Tavern
West Bloomfield Township, MI 48322
About the Job
Redcoat Tavern is an established, high volume, fast-paced restaurant in business since 1972
Job Details:
Job Details:
- Day and evening shifts, full and part-time positions available.
- Looking to hire immediately due to recently expanded hours and seating capacity.
- Closed holidays.
- Health, dental, and vision plans available.
Responsibilities:
- Greeting guests as they enter and putting them on a waiting list as necessary.
- Providing guests with menus and answering any initial questions.
- Seating guests at tables or in waiting areas.
- Assigning guests to tables they prefer while keeping table rotation in mind so that servers receive the right number of customers.
- Engaging with guests to ensure they're happy with food and service.
- Responding to complaints and helping to resolve them.
- Answering phone calls, taking reservations, and answering questions.
- Knowledge of the menu.
- Helping out with other positions in the restaurant as needed.
- Providing great customer service.
Requirements:
- High school diploma or equivalent preferred.
- Ability to provide top-notch customer service in a fast-paced environment.
- A positive attitude and ability to work well under pressure with all restaurant staff.
- Does high-quality work while unsupervised.
- Able to work in a standing position for long periods of time.
- Able to safely lift and easily maneuver trays of food when necessary.
- Willing to follow instructions and ask questions for clarification if needed.
- Able to handle money accurately and operate a point-of-sale system.
- Able to work in a busy restaurant environment.
- Restaurant experience a plus.
Source : Redcoat Tavern