Hotel Engineer - Crescent Hotels and Resorts

Description

At Crescent Hotels & Resorts, we are a team of hospitality professionals that are deeply connected to & proud of the exceptional experiences we provide for our guests

More than that, we know our Associates are the shining stars of what we do! We understand what it takes to be a part of something great

We will encourage you to bring your true self to work every day, we will celebrate you and we will cheer you on as you shine bright in your career journey

Whether it be our health & wellness programs, best in class learning and development or our travel discounts that ‘feed your inner explorer’, we work hard to create and deliver on what YOU need

We are ready for you to start your journey with us where You Belong

We Care

Shine Bright

We are looking for our next great team member to join our Engineering team

We are committed to providing you with: + Highly competitive wages + An exceptional benefit plan for eligible associates & your family members + 401K matching program for eligible associates + Discounts with our Crescent managed properties in North America for you & your family members

Here is what you will be doing each day:

As our Engineer, you will perform general maintenance work to ensure hotel maintenance quality standards are achieved and maintained

You’ll also:

Assist with preventative maintenance and complete report work orders such as replacing ceiling tiles, light bulbs, patching vinyl, etc., to maintain the hotel and keep the product quality standard

Perform preventative maintenance assignments on a scheduled basis (e.g., "room care")

Assist in checking electrical systems such as air conditioning controls, television sets, lighting systems, and make minor repairs and/or replacement

Assist in checking and making routine repairs and assist on major repairs of all hotel equipment including small appliances, kitchen equipment, laundry equipment, boilers, HVAC, hand and power tools and general plumbing systems and fixtures such as pipelines, toilets and sinks, and laundry equipment

Maintain the building exterior and "curb appeal" (e.g., snow removal, lawn care, painting, gardening)

Refurbish furniture and fixtures within guest rooms such as cabinets, tables, chairs, doors windows and counters

Paint and finish furniture and fixtures if needed

Respond in a courteous manner to all guest questions, complaints, and/or requests to ensure strong guest satisfaction

Exposure to extreme temperatures

Operation of heavy machinery

Comply with attendance rules and be available to work on a regular basis

Perform any other job-related duties as assigned

REQUIRED SKILLS AND ABILITIES: Must have the ability to communicate in English

Self-starting personality with an even disposition

Maintain a professional appearance and manner at all times

Can communicate well with guests

Must be willing to “pitch-in” and help co- workers with their job duties and be a team player

Climbing, reading, standing, walking and routinely lifting 25 lbs to 50 lbs

Must be able to receive instructions and communicate progress of work assignments

PERFORMANCE STANDARDS Our customers are what we are about

One of the keys to a positive guest experience is positive interaction with Crescent staff

It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances

Every Crescent associate is a guest relations ambassador, every working minute of every day

Work Habits: In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance

You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something

Safety & Security: The safety and security of our guests and associates is of utmost importance to Crescent

Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns

NOTE: This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties

Furthermore, the specific examples in each section are not intended to be all-inclusive

Rather, they represent the typical elements and criteria considered necessary to perform the job successfully

Other job-related duties may be assigned by the associate’s supervisor

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an “at will” associate

Qualifications

Behaviors

Preferred

+

Team Player:

Works well as a member of a group +

Loyal:

Shows firm and constant support to a cause +

Enthusiastic:

Shows intense and eager enjoyment and interest +

Detail Oriented:

Capable of carrying out a given task with all details necessary to get the task done well +

Dedicated:

Devoted to a task or purpose with loyalty or integrity

Motivations

Preferred

+

Self-Starter:

Inspired to perform without outside help +

Entrepreneurial Spirit:

Inspired to perform well by an ability to drive new ventures within the business +

Goal Completion:

Inspired to perform well by the completion of tasks +

Ability to Make an Impact:

Inspired to perform well by the ability to contribute to the success of a project or the organization +

Flexibility:

Inspired to perform well when granted the ability to set your own schedule and goals Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information

41 CFR 60-1.35(c)