Hotel Guest Room Attendant $19.00 Per Hour - Commerce Casino
Commerce, CA 90040
About the Job
Hotel Guest Room Attendant $19.00 Per Hour
Commerce Casino is the world’s largest card casino offering more than 200 tables. Established in 1983, the casino values its staff of over 2,500 employees and is proud to be known as “Where the World Comes to Play.” Commerce Casino offers a comprehensive benefits package to include medical, dental, vision, life, flexible spending accounts, 401(k), vacation time, and much more!
JOB OVERVIEW: To clean and stock guest rooms to ensure The Commerce high standards of cleanliness.
REPORTS TO: Executive Housekeeper
ESSENTIAL JOB FUNCTIONS:
- Clean bathtub, toilet, sink, walls, mirrors, tiles, counters, and floor surfaces using cloths, mops, sponges, brushes, and/or cleaning agents by extending arms over head, bending and stooping.
- Adhere to cleaning procedures and instructions for use of cleaning agents.
- Strip and make beds, changing bed linens, which may require lifting bedspreads weighing a maximum of 50 lbs.
- Dust all furniture, pictures, drawers, window ledges, and shelves thoroughly.
- Push and pull vacuum throughout entire room/sweep and spray floor and make clean as needed along with empty all trash in the guest room.
- Replenish amenities, linens, and supplies in guest room.
- Sign for room keys, retrieve, push to assigned rooms and restock heavy cart. Visually inspect room for cleanliness and appearance and signify completion for room.
- Comply with attendance rules and be available to work on a regular basis.
- Perform any other job related duties as assigned.
REQUIRED SKILLS AND ABILITIES:
Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests or be able to listen to guests needs and pass them on to your supervisor or manager. Must be willing to “pitch-in” and help co- workers with their job duties and be a team player when needed. Knowledge of chemical cleaning agents and operation of various cleaning equipment. Ability to push and/or pull equipment weighing up to 100 lbs. Ability to scrub and scour surfaces, extending arms over head to perform cleaning tasks, and work in confined spaces.
PERFORMANCE STANDARDS
Customer Satisfaction:
Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with our customers and our associates. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every associate is a guest relations ambassador, every working minute of every day.
Work Habits:
In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.
Safety & Security:
The safety and security of our guests and associates is of utmost importance to Commerce. Every associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.
