HOTEL HOUSEKEEPER- DAY - Boyd Gaming

What would I be doing?:

The Guest Room Attendant is responsible for providing superior service to both the internal and external customer.  The position is also responsible for maintaining Belterra Casino Resort standards of cleanliness throughout the hotel tower, as directed. 

Responsibilities:

• The Guest Room Attendant provides superior customer service, positively effects interactions with customers and employees, and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
• Cleans hotel rooms, hallways, linen rooms, employee and storage areas in the hotel towers, as directed.
• The Guest Room Attendant maintains and cleans all equipment used throughout the course of a shift, as directed.
• Maintains proper documentation of all duties accomplished during a working shift, as directed.
• The Guest Room Attendant reports all safety hazards or maintenance deficiencies for proper handling.
• Abides by all security measures.
• The Guest Room Attendant greets all guests throughout shift with the proper salutation and pleasant expression.
• Assists guests with issues that are within their control, ensuring guests' satisfaction while operating within established guidelines and policies.
• The Guest Room Attendant performs all duties in a quiet and orderly manner.
• Ensure the qualities of the rooms are upheld by producing the best service.
• The Guest Room Attendant will assist the houseperson on department projects, as needed.

What are we looking for?:

• Must have at least 6 months of Housekeeping experience. 
  • Hotel, Motel, Inn, etc. 
• Must have flexible availabililty, especially on weekends as they are required.
• Ability to clean as directed at an acceptable performance rate. 
• Must be at least 18 years of age.
• Must be able to obtain and maintain all licenses / certifications per Federal, State, and Gaming regulations.

 

What would it be like to work at this property?:

Belterra® is a classic but revolutionary casino resort situated on the scenic Ohio River near the Markland Dam in Switzerland County, Indiana. Belterra offers a first class gaming and resort experience featuring 38,000 square feet of gaming space, outstanding guest rooms and suites, seven delicious food venues, a shopping pavilion, full-service spa and salon, a 1,500-seat entertainment showroom, an 18-hole Tom Fazio designed golf course and more than 50,000 square feet of meeting and conference space.

 

Belterra Casino Resort is an Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status or any other protected category under federal, state and local law.

If  you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, please contact us through the application site and describe the specific accommodation requested for a disability-related limitation. 

 

Belterra Casino Resort

777 Belterra Drive

Florence, Indiana 47020-9402

What would it be like to be a Boyd Gaming Team Member?:

Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.

Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.

Corporate Mission
We, as members of Boyd Gaming Corporation, operate with only the highest degree of integrity, and rely on the competence and friendliness of each person in our organization to provide entertainment and service to satisfy our customers' wants.

Through teamwork, we strive to maximize shareholder value, to be among the leading companies in our industry and to provide opportunities for all while we support and enhance our communities.

Company Vision
Boyd Gaming is one of the nation’s leading casino entertainment companies. But we’re so much more – a Fortune 1000 company that retains the philosophy of a family-owned business, focused on creating long-term, sustainable growth for our shareholders. This philosophy defines and separates us from the competition, making us unique in our industry.

From our earliest beginnings in the 1970s, we made a commitment to our shareholders and our team members to create an operating style built around family. In a highly competitive industry, our Boyd Style of hospitality has come to define us in a most unique way.

Forging ahead in the coming years, we will remain focused on our three main goals: improving our operating performance, continuing to execute on our current growth strategy, and demonstrating our branding initiatives.

We remain confident in the strength of our Company to successfully meet whatever challenges lie ahead.