Hotel Houseman - Pathfinder Hospitality
Austin, TX
About the Job
Hotel Houseman
Does the sight of a sparkling shower and picturesque bed bring a tear to your eye? Then have we got the spot for you! As the heart of our house (Housekeeper) your commitment to clean and orderly is what keeps the energy pumping through the building and leaves the biggest impression for all guests.
If you are missing a few skills or qualifications, no problem! We value potential and invest in training those with the right attitude and desire to excel.
Skills can be learned, but passion can't be taught. If you believe in platinum service and thrive on exceeding guests expectations, we want to talk to you, apply today!
About Us: What is Platinum Service? It's our promise to do unto others better than they could have ever imagined. At Pathfinder Hospitality, hospitality is not just in our name, it is in our DNA. We live, breathe, and even dream Platinum Service. Heck, even the pineapples we wear on our lapels have gone platinum!
Culture and Values: We continuously break the mold, always going above and beyond to create memorable experiences for our employees and guests through our commitment to our purpose - providing platinum service to our guests.
We have an infinite mindset. We want to have such a strong culture and deep sense of purpose that Pathfinder far outlasts its founders and processes, decades after we are gone. Our core values are our guiding principles.
- Accountability: We honor our commitments and each other with reliability and responsibility.
- Collaboration: Everyone's thoughts and opinions are important.
- Empowerment: We learn from our successes and failures and strive to evolve as we grow.
- Engagement - We are ambassadors in all aspects of our industry through advocacy.
- Innovation: We use creativity to turn the Ordinary into Extraordinary
- Integrity: We honor our promises and fulfill our commitments.
- Passion: We thrive because of our heartfelt commitment to unrivaled hospitality
- Transparency: We openly share successes and failures. We are accountable in all our business practices.
If you believe in and are passionate about our culture and values, have a strong work ethic, and have a passion for providing platinum service, we want to talk to you, apply today!
Minimum Qualifications:
- Strong attention to detail and commitment to maintaining high cleanliness and guest standards.
- Physical stamina and ability to lift and move heavy objects comfortably.
- Excellent time management and multitasking skills to prioritize tasks and work efficiently.
- Teamwork and communication skills to collaborate effectively with colleagues and other departments.
- Positive and service-oriented attitude with a willingness to help guests and meet their needs.
Responsibilities: This list is not a comprehensive list of all duties and responsibilities associated with this position. Other duties and responsibilities may be assigned as needed.
- Clean and sanitize assigned guest rooms thoroughly, adhering to hygiene and quality standards.
- Replenish linens, towels, toiletries, and amenities, ensuring guest comfort and satisfaction.
- Remove and dispose of waste properly, maintaining cleanliness and order in guest rooms and public areas.
- Prepare rooms for new arrivals, following standard procedures and attention to detail.
- Report any maintenance issues or guest concerns promptly to the appropriate department.
- Handle laundry tasks as needed, including sorting, washing, and folding linens and towels.
- Maintain housekeeping equipment and supplies in good condition, reporting any issues or needed replacements
Compensation/Pay: $14-$15 per hour
We believe in Platinum Service for our guests and associates alike. In service of that, here are some of the ways we take care of our full-time and part-time associates:
- 8 paid holidays, flexible PTO and Vacation
- Birthday Pay
- Additional paid time off for Community Involvement
- Health Insurance
- IRA Match Program
- Mental Health & Wellness Program including a Life Coach
- Employee Development Program
- Discounted hotel stays for brands within our portfolio