Hotel Restaurant Host - Omni Hotels & Resorts

Mount Washington Hotel

As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.

Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match.

We are searching for a friendly and attentive Hotel Restaurant Host to join our team. Responsibilities include assisting managers with opening and closing duties, answering phone calls, and warmly greeting and seating guests. The role involves managing heavy volume at the restaurant entrance, ensuring menus are cleaned daily, and providing guests with information about dining options across the resort property. Additionally, the Host will anticipate and attend to guests' needs, maintain familiarity with the menu and daily specials, and introduce servers to guests with a welcoming smile. The ideal candidate will exhibit excellent communication skills, a positive attitude, and a commitment to providing exceptional customer service.

Our  team members enjoy a wealth of benefits and perks, including:

• Comprehensive healthcare coverage with options for medical, dental, and vision plans.
• Paid time off for relaxation and rejuvenation.
• Financial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
• A great voluntary benefits program that includes: critical illness, hospital indemnity, and accident coverage, life and AD&D insurance, legal services, and identity theft protection, access to whole life insurance, telemedicine, and pet insurance.
• Complementary Golf, Skiing and Riding.
• Discounts on dining, retail, and spa services, as well as savings on ski, golf rentals, and other activities.
• Support services including an Employee Assistance Program (EAP), TravelConnect for emergencies while traveling, and adoption services.

Join us and thrive in an environment where your well-being is valued and supported.

• Assist managers in opening and closing.
• Answer phone calls.
• Greet and seat all guests.
• Control heavy volume at Restaurant entrance.
• Clean menus daily.
• Have knowledge of whole resort property.
• Inform the guest about all dining options.
• Attend to and anticipate guests’ needs.
• Maintain familiarization with menu and daily knowledge of all specials.
• Introduce server to guest.
• Maintain a Smile

• High school diploma or equivalent 
• Must have strong verbal and written communication skills.
• Prior host experience preferred.
• Must be able to multi task.
• Must be able to stand and walk for an extended period of time or for an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects weighing up to 10lbs without assistance.
• Ability to work nights, weekends, and holidays. 
• Fulltime, part time, and on call positions available

Omni Hotels &Resorts is an Equal Opportunity Employer