Hotel Sales Coordinator- Hyatt Wilmington Riverfront - Onix Hospitality

Offering over 20 years of experience, Onix Hospitality currently owns and manages eight award-winning, top-performing hotels in the Mid-Atlantic region and Florida, operating over 1,000 hotel rooms across its growing portfolio and serving more than half million customers annually. We are currently looking for a Sales Coordinator to join our team!

Onix Hospitality rewards it’s employees for their hard work and dedication to providing the best service possible, with a wide-range of benefits and perks to show we care.

BENEFITS AND PERKS WE OFFER

Benefits

• Competitive Salary
• Affordable Medical, Dental, and Vision Benefits for You & Your Family
• 401k Retirement With Company Match
• Flexible Spending Accounts (FSA)
• Paid Time Off & Paid Holidays
• Short-term Disability and Maternity Leave Options, Personal and Family Medical Leave
• Company provided Life Insurance and Long Term Disability Coverage

Employee Perks Program

• Tickets At Work for Discounted Entertainment Tickets!
• Tuition Reimbursement
• In Facility Training/Inservice Programs
• Employee Assistance Program
• Free Will/Estate Preparation Services
• Optional Legal & Identity Protection Services
• Verizon Wireless Discount

Responsibilities and Duties

The Sales Coordinator is responsible for maximizing hotel revenue by seeking out, booking, and executing hotel group and catering business.

• Coordinate and support all aspects of sales activities including taking initial inquiries, generating leads, proposals, referrals, contracts, blocking space, etc.
• Achieves group block and catering revenue goals by developing and implementing strategies for selling available space and hotel rooms to groups and local communities.
• Complete outside sales calls as directed by Assistant General Manager/General Manager.
• Process proposals and contracts as required and follow up within five (5) workdays. Process returns of contracts and distribute through proper channels internally.
• Have knowledge of room rates, packages, discounts, and promotions.
• Participate in site inspections, familiarization tours, trade shows, and functions within the hotel. Identify the needs of each guest and provide relevant information regarding hotel policies, services, and amenities.
• Perform all other duties as assigned.

Qualifications

• High school diploma or equivalent required.
• Hospitality and/or customer service experience preferred.
• Must be able to communicate effectively, be polite, courteous, and responsive to our guests.
• Must be organized and detail oriented.
• Typing and computer skills required.
• A valid driver’s license is required.
• Availability to work when needed, including weekends, holidays, and nights.