Hotel Sales Manager - Oxford Suites

Wage & Job info: $31.25-$37.00 per hour

Quarterly Bonus potential of up to 20% of base salary

Monday-Friday 8am-5pm with occasional evening or weekends for events

The Oxford Collection of hotels is a rapidly growing, innovative and progressive organization that truly recognizes the value of its employees. We are looking to expand our exceptional team with talented, energetic individuals who embrace our values and are devoted to being second to none. We offer competitive pay and a robust benefits package (medical, dental, vision, 401k/profit sharing, PTO, and property discounts).

The Sales Manager is responsible for successfully booking profitable business within the assigned segments to annually achieve sales segmented revenue goals. This position will establish and maintain excellent working relationships with current clients and future business prospects while adhering to sanitation and cleanliness standards.

ESSENTIAL DUTIES & RESPONSIBILITIES: All duties and responsibilities of this position are to be performed with exceptional caring and genuine guest service upholding the Oxford Collection of hotels standards and culture at all times.

Sales / Relationships (65%): Maintain an active prospecting effort and pipeline by following up on all leads to book strong and profitable business for the hotel. Evaluate new and repeat business opportunities maintaining close contact with prospects and clients to determine their needs and expectations. Annually achieve sales segmented revenue goals. Actively participate in industry related and community organizations. Develop relationships and make contact with client base within the assigned market. Establish strong rapport with clients maintaining communication prior to hotel stay. Entertain and network with clients on site at hotel receptions and at off-site locations. Maintain integrity, confidentiality, and sensitivity when working with both internal and external clients & guests.

Perform all tasks in compliance with federal, state, local, food safety and sanitation requirements and Oxford Collection of hotels safety standards and security procedures. Be knowledgeable about and able to respond to emergency situations. Report any maintenance repairs needed immediately to their supervisor or General Manager.

Administration (25%): Generate and analyze data and reports by maintaining sales database, completing weekly, monthly and quarterly sales reports, individual contact reports and traces. Develop and implement weekly and quarterly sales action plans. Work with GM to ensure property website, PMS, GDS and extranet sites are updated displaying current and accurate information.

Other (10 %): Communicate effectively with all hotel staff to ensure smooth delivery of services. Oversee and manage Sales Coordinator in absence of a Sr. Sales Manager or Director of Sales. Maintain organized work areas while adhering to sanitation and cleanliness standards. Assist GM with appropriate reports and special projects and other hotel related duties as assigned.

COMPETENCIES

• Research Skills – Uses resourcefulness to source new leads

• Results Focused – Consistently delivers results

• Autonomous, Self-Directed – Internally motivated

• Negotiation Skills – Successfully closes negotiations

• Sales, Persuasion, Influence – Establishes rapport and trust, overcomes objections

• Interpersonal Communication – Relates well to people

• Customer Service – Understands and meets the needs of customers

• Company Character – Supports company vision and values

EDUCATION & EXPERIENCE

• High School Diploma or GED Required

• Bachelor’s degree preferred

• 2+ years of Sales experience preferred

• Experience with Microsoft Office products

• Hospitality experience preferred

JOB REQUIREMENTS

• Proof of eligibility to work in the United States

• Valid driver license and proof of insurance

• Reliable transportation to and from work

• Ability to work a flexible schedule including evening, weekends and holidays

• Regular and reliable attendance

PHYSICAL REQUIREMENTS

• Must be able to perform simple grasping, fine manipulation, and repetitive hand and arm movements frequently

• Must be able to lift 50 pounds occasionally and often exert up to 20 pounds of force to push, pull, carry, lift or otherwise move objects

• Must be able to bend, squat, crawl, kneel, push, pull, and walk on uneven surfaces on an occasional basis

• While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, snow, heat)

• Must be able to climb stairs both inside and outside in a variety of weather conditions

The Oxford Collection of hotels is proud to be an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all candidates and employees without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. This policy applies to all terms and conditions of employment. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.

All offers are contingent on preemployment screening.