Hotel Valet Supervisor - Propark Mobility

Pay Rate: $20 per hour plus cash tip$!

Job Type: Full-time

Location: Sheraton Commander - Cambridge, MA 02138

Shift & Schedule:Mornings, Afternoons, Evenings, Weekends & Holiday - Flexible

Must Have:2 Years Drivers License & the ability to drive stick-shift/manual cars

Application Question(s):

• Do you have a valid driver's license (at least 2 years)?
• Can you drive a manual (standard, stick-shift) transmission?
• Do you have prior leadership experience?

Propark Mobility is currently hiring a Valet Supervisor for full-time to start immediately. 

What we're looking for:*

• Develop and train shuttle drivers and valets to ensure job expectations are met
• Review and approve work schedules to ensure adequate coverage while minimizing expenses.
• Develop and maintain excellent client relations and attend client meetings.
• Handle customer complaints and day-to-day operational issues.
• Manage employee work hour reports and submit payroll.
• Oversee the customer service program to ensure customer satisfaction.
• Develop budgets and monitor financials to meet business goals.
• Review and evaluate audits to ensure integrity of revenue control.
• Ensure compliance with company and client policies and procedures.
• Complete required reports.

What's in it for you?

• We promote from within - park your career here!
• Free Parking!**
• Flexible scheduling; paid Holidays and Wellness.
• Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7
• (FT Employees) Paid vacation and an extra day-off on your birthday!!
• (FT Employees) Benefits Package - including medical, dental, vision, and 8 supplemental insurances, including pet insurance!

Must haves:

• You are at least 18 years old.
• You have a valid driver's license and have been driving for at least 2 years.
• Energetic, outgoing and can stand, run, and carry items, up to 50lbs, if needed.
• Great communicator in both written and spoken language, with a friendly, professional approach to everyone you meet.
• Thrive in a fast-paced environment, and can help resolve customer issues in a positive and helpful way.
• You are a motivated individual willing to take on new challenges, with experience in Customer Service or the Hospitality Industry. 
• You are a roll-up-the-sleeves, get stuff done type of person that is organized, honest and thoughtful.
• Your friends describe you as trustworthy, loyal and dependable.
• You are self-sufficient, resourceful, collaborative and decisive.
• You see a challenge as an opportunity and are looking for a position with a chance for growth. 
• You have a flexible schedule meaning that the position may require working weekends and holidays.
• You have very strong conversational communication skills.
• You have an exceptional way with people and you want more.

Good to haves:

• Valet parking: 1 year+
• Customer service: 1 year+
• Supervisory experience: 1 year+

*This list is not all-inclusive. The full job description will be provided at your interview.

** Free parking while on shift at your assigned Propark location.

"THE FINE PRINT:

*Sign-On/Retention Bonus
• Terms and conditions apply.
• Bonus will be paid in two (2) payments: $200 paid after 30 days; $800 paid after 150th day of service
• Bonus opportunity ends 12/31/24.
• Must be employed full time and working full time to receive each installment.
• Applies to all new, full-time employees hired at this location between 10/1/24-12/31/24.

**The refer-a-friend bonus
• Terms and conditions apply.
• Bonus will be paid in two (2) payments: $200 paid after 30 days; $800 paid after 150th day of service

• Referral must be submitted before your friend is interviewed
• Referral applies to new, full-time employees only, who are hired between 10/1/24-12/31/24.

• You and your friend must both still be employed and working full time to receive each installment."

Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.