Hourly Manager 5726 - MIRACLE RESTAURANT GROUP LLC

Shift Managers inspire smiles through delicious experiences.

• Be able and willing to provide excellent customer service, as well as maintaining effective control of  the shift  in a fast paced restaurant setting. Job functions will include, but are not limited to :
  
  • Excellent Customer Service
    
  • Deployment Chart Management
    
  • Cash Management
    
  • Inventory Management
    
  • Cleanliness
  • Speed of Service
    
  • Labor
  • Food Quality
    
  • Maintenance
  • Closing
• Provide quality service to each customer and maintain the company’s high standards of cleanliness, attitude, product and service.
• Meet or Exceed Speed of Service Standards
• Serve Fresh Quality Products
• Maintain Crystal Clean Customer View & Work Area
• Follow all Food and Personal Safety Procedures
• Replenish and rotate supplies.
• Keep the lot, lobby, kitchen counters and restrooms clean.
• Operate in accordance with established performance and operating standards as set out in the OSM and Employee Handbook
• Arrive for work on time on those days designated on the schedule.
• Be dressed in a clean and proper uniform.
• Perform such other duties, as directed by the manager.
• Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description.
• Display a clear understanding of Miracle’s Mission, Vision and Values

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he/she can perform the essential functions of the job, with or without reasonable accommodations, using some other combination of skills and abilities.

• Ability to work in a fast paced environment
• Provide Excellent guest service at all times
• Available for all shifts necessary for the position