Hourly Manager/Shift Lead at San Antonio Wings
Gilbert, AZ 85295
About the Job
About the Role:
We are seeking a highly motivated and experienced Hourly Manager/Shift Lead to join our team. As the Hourly Manager/Shift Lead, you will be responsible for overseeing the daily operations of our establishment, ensuring that our customers receive the highest level of service. You will be expected to lead by example, providing guidance and support to our team members to ensure that they are meeting our high standards of quality and efficiency. Your ultimate goal will be to ensure that our customers have an exceptional experience every time they visit us.
Minimum Qualifications:
Preferred Qualifications:
Responsibilities:
Skills:
As the Hourly Manager/Shift Lead, you will need to have excellent communication and interpersonal skills to effectively manage and motivate your team. You will also need strong leadership and problem-solving abilities to handle any issues that arise. Overall, your skills will be used to ensure that our customers have an exceptional experience every time they visit us.
We are seeking a highly motivated and experienced Hourly Manager/Shift Lead to join our team. As the Hourly Manager/Shift Lead, you will be responsible for overseeing the daily operations of our establishment, ensuring that our customers receive the highest level of service. You will be expected to lead by example, providing guidance and support to our team members to ensure that they are meeting our high standards of quality and efficiency. Your ultimate goal will be to ensure that our customers have an exceptional experience every time they visit us.
Minimum Qualifications:
- High school diploma or equivalent.
- At least 2 years of experience in a supervisory role in the food service industry.
- Excellent communication and interpersonal skills.
- Strong leadership and problem-solving abilities.
- Ability to work flexible hours, including evenings and weekends.
Preferred Qualifications:
- Associate's or Bachelor's degree in Hospitality or related field.
- Experience with inventory management and ordering.
- Experience with scheduling and payroll.
- Experience with training and development of team members.
- Bilingual in English and Spanish.
Responsibilities:
- Oversee the daily operations of the establishment, including managing staff, inventory, and customer service.
- Ensure that all team members are meeting our high standards of quality and efficiency.
- Provide guidance and support to team members to help them improve their performance.
- Maintain a safe and clean working environment, adhering to all health and safety regulations.
- Handle customer complaints and resolve any issues that arise in a timely and professional manner.
Skills:
As the Hourly Manager/Shift Lead, you will need to have excellent communication and interpersonal skills to effectively manage and motivate your team. You will also need strong leadership and problem-solving abilities to handle any issues that arise. Overall, your skills will be used to ensure that our customers have an exceptional experience every time they visit us.
