House Attendant Lead-Banquets - Embassy Suites Syracuse
Syracuse, NY 13204
About the Job
The House Attendant Lead serves specifically with the Banquets department as a primary point of contact for questions and/or complex problems in partnership with Housekeeping and/or Banquet leadership. This role may also performs the responsibilities of a House Attendant-Banquets including but not limited to set up tear down and maintenance of all meeting space.
Responsibilities:QUALIFICATIONS:
- High School diploma or equivalent and at least 1 year of experience in a hotel or a related field preferred.
- Must have a valid driver license for the applicable State and an acceptable MVR (Motor Vehicle Driving record (property specific-driving).
- Must be able to convey information and ideas clearly.
- Must be able to evaluate and select among alternative courses of action quickly and accurately.
- Must work well in stressful high pressure situations.
- Must maintain composure and objectivity under pressure.
JOB RESPONSIBILITIES:
- Comply at all times with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
- Coach team members on cleanliness expectations and policies.
- Ensure team members are ready and prepared for daily assignments.
- Ensure the correct and timely set up of all Banquet Event Order functions.
- Monitors team execution of policies and procedures; coaching and/or providing additional training where necessary.
- Maintain the highest standards of cleanliness and sanitation throughout the banquet function space pre-function space and storage areas to include the carpets walls walks windows and heating/air conditioning units etc.
- Maintain the banquet storeroom in a neat and organized manner stocked with any and all appropriate supplies necessary for meetings or food service functions.
- Be familiar with fire exit and extinguisher location and follow all hotel safety rules.
- Breakdown after the completion of functions and ensure that all equipment and supplies are stored properly.
- Notify management of any hazards.
- Completes and assigns other special projects as assigned by leadership.
Travelers can settle in for a relaxing stay at our new, vibrant Embassy Suites by Hilton Syracuse Destiny USA hotel. They can explore New York's largest shopping, dining, outlet, and entertainment destination. We are also just minutes from downtown, six miles from Syracuse Hancock International Airport and three miles from Syracuse University. We offer a complimentary shuttle anywhere within a six-mile radius of the hotel.
Guests can wake up each morning to a free made-to-order breakfast featuring omelets with your choice of fillings, potatoes, bacon, fruit, pastries and more. They can end a busy day with drinks and snacks at the complimentary Evening Reception in the beautiful atrium lounge. Our on-site restaurant offers comfort food and appetizers in a relaxed atmosphere. Daily room service is available, and our 24-hour sundries shop offers premium snacks, beverages and toiletries.
Our studio and one-bedroom suites feature a separate living area with sofa bed and flat-screen TV in each room. Guests can take advantage of the wet bar, refrigerator, microwave and complimentary WiFi. Our higher level rooms offer beautiful views of downtown Syracuse.
Company Overview:As the global leader in third-party hotel management, our growing portfolio represents over 1,550 hotels in all 50 states and 22 countries, from top international lodging brands to luxury hotels, destination resorts and lifestyle hotels. Our associates around the globe are passionate about serving our guests and driving exceptional results, and thrive in a culture where everyone is inspired to be the best. Join a world of possibility with Aimbridge Hospitality.
Benefits:After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:
- Now offering Daily Pay! Ask your Recruiter for more details
- Medical, Dental, and Vision Coverage
- Short-Term and Long-Term Disability Income
- Term Life and AD&D Insurance
- Paid Time Off
- Employee Assistance Program
- 401k Retirement Plan
