House Manager - The Salvation Army Eastern Territory

Shift:  Monday - Thursday 11:00 pm - 7:00 am                                                            

Job Summary:

The House Manager is responsible for oversight, coordination, care and safety for residents throughout their stay in the Family Caring Center.

Essential Duties and Responsibilities:

• Answer, screen and respond to incoming calls for the Family Caring Center in a courteous manner.
• Complete intake screening and assessment of potential residents in the absence of the Social Worker. Admit new residents, review program rules, completion and documentation of program intake and admission forms.
• Document and secure all Family Caring Center resident money for savings, Bridge Housing and medications. Document when the resident was given self-administer medication.

Alert overnight security of any overnight emergencies and document same.   Participate in any needed assistance in handling emergencies ie calling 911 and or evacuate residents if needed.

• Assist in the coordination of residents’ daily program activities, monitor resident behavior. Work with the Social Workers to insure resident involvement in, and adherence to, and progression towards resident self-sufficiency. Document resident and program activities throughout shift.
• Complete case documentation, statistical information, and daily program forms as required for reporting.
• Log all activities on computer and log book as required.

Additional responsibilities:

• Familiarity with and adherence to the Family Caring Center policy and procedure manual.
• Set breakfast daily for residents and children leaving the shelter early.
• Prepare school closing notices or late openings and post for parents.

• The above duties and responsibilities are not all inclusive and may be modified to include other job-related duties at the discretion of the supervisor.

Knowledge, Skills and Abilities:

• Ability to work with the homeless individuals and families, familiarity with alcohol and other drug and mental health issues, and Act 33 &34 clearance.
• Must be able to bend, sit, stand, squat and lift a minimum of 50 lbs.

Requirement:

• All three PA Clearances required upon employment and thereafter upon renewal date: PA Child Abuse History Clearance, Request for Criminal Record, and Fingerprint based federal criminal history.
• PA Mandated and Permissive Reporting and The Salvation Army’s KeepSAfe training required.

Education and Experience:

• High School Diploma or GED.
• Experience in Human Services delivery system.