Housekeeper - Hay Creek Hotels

The Grand Summit is seeking detail-oriented Housekeepers to join our team of hospitality professionals. Attend to our facility with integrity and attention to detail, creating a clean and orderly environment for our guests.

Full-time and part-time positions available to work with flexible hours, Monday through Sunday. Scheduling ability and flexibility to include weekends, evenings, holidays, and peak service days/periods.

Essential Functions:

¨ Housekeeper reports to supervisor for daily tasks and room assignments.

¨ Collect daily paperwork and any information regarding guest requests, to-do items, and an accurate list of check-ins and outs for the day.

¨ Clean all guestrooms to the satisfaction of housekeeping supervisor and in accordance with the standards and policies of the department.

¨ Inform housekeeping supervisor upon completion of your duties, supervisor will inspect the room and verify it is check-in ready.

¨ Keep cart inventory stocked and organized at all times.

¨ Check the condition of all paper products in guest rooms. Replenish as needed.

¨ Replace any directories, TV guides, stationary, and room information cards, etc. that are bent, torn or stained.

¨ Inform housekeeping supervisor of any stains, missing items, or any cause for additional guest charges to the room.

¨ Replace all glassware for new arrivals. Ensure all guest room items are clean and fresh.

¨ Replace any used disposable items, such as water bottles, coffee bags and accompaniments, shower items, etc.

¨ Communicate all personal guest items left in room immediately by following lost and found policy.

¨ Ensure all guest room floors and hallways are cleaned.

¨ Report room service trays to Room Service/F&B staff.

¨ Always keep housekeeping cart in guest room when possible while cleaning room, not in hallways.

¨ Make and undo cots/air mattresses, place in appropriate storage, deliver to rooms when necessary.

¨ Return all dishes, glassware and ice buckets to dish station.

¨ Verify all items in the room are in good working condition.

¨ Notify Housekeeping supervisor immediately of any maintenance related issues.

¨ Adhere to all Bloodborne Pathogen procedures and Safety precautions in regards to handling hygienic items and guests’ personal products.

¨ Maintain cleanliness in public areas daily, including lobby, guest bathrooms, hallways, stairs, elevator, etc.

¨ Assist in performing laundry duties as needed.

¨ Laundry area and storage closets are to be kept cleaned and organized at all times.

¨ Adhere to security procedures for the handling of guest room and master keys.

¨ Adhere to sign in/out procedures for department keys.

¨ Clean and organize the housekeeping area at the end of each shift, respectfully setting up the next shift for success.

Keyword: Housekeepers / Laundry Attendants
Required Experience:

Hotel Specific Essential Functions:

¨ Ability to remain standing for 8 hours (or 100% of shift).

¨ Ability to frequently move quickly throughout entirely of shift and lift up to 50 lbs.

¨ Ability to walk the property and grounds regularly.

¨ Ability to move up and down stairs repeatedly throughout entirety of shift.

¨ Ability to bend frequently and repetitively during a shift.

¨ Ability to stretch arms widely and stretch legs over and around items such as beds, toilets, under desks, etc.

¨ Ability to work on knees on occasion.

¨ Ability to squat and kneel for extended periods.

¨ Ability to bend over and push laundry carts frequently.

¨ Ability to visually survey work areas.

¨ Ability to use repetitive manual dexterity.

- Ability to move quickly based on guest needs.

Benefits:

Hay Creek offers an extensive benefit and incentive package, including;

• Insurance Benefit package including company-funded Medical, Dental, Vision, Life, Disability, Accident, and Critical Illness plans*
• Free Life Insurance of $25K from HCH*
• Tax-free Flex Spending Accounts for Medical Costs and Daycare Costs*
• Competitive Paid Time Off including Vacation, Sick, Holiday Pay, and Personal Birthday*
• Complimentary Staff Meals Tues - Sat
• Weekly payroll
• Competitive Wages with Cost of Living Adjustments and Annual Performance/Wage Reviews
• Lodging Discounts at any HCH Property (Employee forty-nine per night, Friends & Family eighty nine per night)
• Dining Discounts at any HCH Property (50% off food for employee and guests)
• Hospitality Discounts from our partners at the New England Inn & Resort Association and Historic Hotels of America
• Industry Travel Discounts through Working Advantage (rental cars, event tickets, local activities, etc.)
• Supportive Culture that is fun and motivating, with open-door policy work environment
• Employee Recognition Program through 'Delight Dollars' appreciation and prizes
• Accelerated Career Advancement of professional enrichment, company-sponsored conferences & classes, and our formal Professional Development Program for new managers in training.

(*for eligible associates classified as benefits eligible)

From: Hay Creek Hotels