Housekeeper - Griffis Residential
Bethesda, MD
About the Job
Overview
Future Openings
Griffis Residential is dedicated to creating exceptional living experiences for our residents. With our portfolio of beautiful apartment communities, we take pride in providing top-notch comfort and a welcoming environment. Join our team and contribute to the overall charm and allure of our communities.
Are you ready to join a dynamic team and make a difference in people's lives? Griffis Residential is seeking a dedicated and enthusiastic Housekeeper to join our community in providing exceptional living experiences. As a Housekeeper, you will play a vital role in maintaining the cleanliness and beauty of our community, ensuring that our residents feel proud to call it home.
Responsibilities
As a Housekeeper, you will play a pivotal role in maintaining the highest level of cleanliness throughout the community, including amenities, clubhouse(s), offices, and apartments, in accordance with our standards.
- Complete daily tasks assigned by the Community and Service Managers to ensure efficient operations.
- Follow product safety labels, community policies, and procedure manuals, ensuring a safe and comfortable environment for our residents.
- Deliver exceptional customer service, interacting with residents, clients, associates, and other contacts in a friendly and courteous manner.
- Demonstrate problem-solving skills and the ability to follow standardized procedures in various practical situations.
- Uphold Griffis Residential standards by maintaining cleanliness in all common areas, including the clubhouse(s), fitness center, business center, and leasing office.
- Follow make-ready cleaning processes and standards, using the provided checklist to prepare apartments for new residents.
- Conduct touch-ups in apartments that have been ready for more than one week, ensuring they remain fresh and inviting.
- Communicate any community problems and maintenance issues promptly to the Service Manager.
Qualifications
- High school degree or equivalent required.
- Minimum of one (1) year of experience in multi-family housing, hospitality, or a similar industry preferred.
- Ability to assess and fulfill community and apartment cleaning needs with great attention to detail.
- Proficiency in English; bilingual in Spanish is a plus.
- Demonstrated commitment to valuing diversity and fostering an inclusive work environment.
- Strong communication skills and a passion for delivering exceptional customer service.
Perks/Benefits:At GR we recognize that exceptional people need exceptional rewards. Beyond our competitive total compensation packages, your schedule at GR will provide you with a quality of life that is difficult to achieve within hospitality or hotel roles. Additionally, our benefits package reflects our respect for workplace contributions, professional goals and personal priorities.
Griffis Residential offers the following benefits to full time Associates:
- Rental Discount of 50%
- Onsite Associate Bonus Program. Including a quarterly bonus of up to $2,000 per year based on online reputation and retention bonus program.
- 11 paid holidays per year including floating holidays
- Up to 16 hours of volunteer time off
- Minimum of 120 hours (3 weeks) of paid time off (PTO) accrual starting immediately for new hires
- Griffis Residential 401K Retirement Savings Plan with company match up to 4%
- Medical insurance program options
- Dental insurance
- Vision insurance
- Flexible Spending Accounts and Health Savings Accounts
- Company paid Basic Life/AD&D insurance for Associate (1x your annual base earnings up to a maximum of $350,000)
- Voluntary Life/AD&D insurance for Associate, spouse, and children
- Company paid short and long term disability program
- Group accident insurance, critical illness insurance, hospital care plan
- Employee Assistance Program (EAP)
- Paid New Parent Leave (up to 6 weeks of 100% wage replacement for primary caregivers and 2 weeks 100% wage replacement for secondary caregiver)
- Generous tuition reimbursement up to $5,250 per year
- Associate Referral Award Program of $1,000
- PTO Donation Program
- PTO Exchange for Student Loan Repayment Program
- Wellness Program including reimbursement for fitness and mindfulness memberships/subscriptions
- Associate discount program for travel, hotels, cell phones, pet insurance, and everyday items
Associate Recognition Programs
Join us in creating exceptional living experiences for our residents today!
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