Housekeeper - Holiday Inn Express

Summary

Performs routine duties in the cleaning and servicing of any area which may be assigned; supplies area with items which are required for the convenience and comfort of the guest.  Adheres to specific Brand Standards as instructed.

Job Duties

• Makes beds neatly with fresh linen (including: sheets, duvet, blankets and pillow cases). Makes rollaway beds, cribs, and sofa bed.   

• Removes dirty linen

• Picks up debris/trash from floors, removes and empties trash in wastebaskets, cleans mirrors and shelves, closet, in-room safe (if not being used). Inspects and restocks collateral. Wipes door frames, window sills, walls and baseboards, and arranges furniture properly.  Cleans appliances, equipment, furniture and cupboards. High-dusts artwork.

• If Applicable: Remove trash, sweep, dust any balcony/patio areas  

• Inspects marketing collateral, replacing expired or damaged items.

• Cleans & disinfects bathrooms including: basin, bathtub, toilet, tile, flooring, and walls using approved cleaning chemicals and rags. 

• Replenishes bathroom supplies/amenities and linen in accordance with brand/hotel standards. 

• Replenishes room supplies (Coffee, condiments, mugs, glassware, utensils, cups, stationery, pens) in accordance with brand/hotel standards.

• Cleans mirrors, windows, vent cover, glass doors.

• If Applicable: Cleans & disinfects kitchen including counters, refrigerators, stove, tile, flooring, and walls using approved cleaning chemicals and rags.

• Reports room status (vacant/occupied; clean/dirty; Do Not Disturb (DND) in a timely manner to the appropriate persons/departments.

• Reports items that require repair or additional cleaning to the appropriate person/department.

• Restocks housekeeping cart.

• Vacuums hallways.

• Turns in all lost and found articles immediately.

• Operates a light vacuum cleaner under beds, carpet throughout, as well as in front of hallway door.

• Additional duties may be added at any time at the discretion of management.