Housekeeper/Room Attendant - Hampton Inn Ashland

Position Summary: The Housekeeper is responsible for maintaining the cleanliness and

appearance of guest rooms and public areas within the hotel. The primary focus is on ensuring

a welcoming, clean, and comfortable environment for all guests.

_____________________________________________________________________________

Essential functions: Reasonable accommodations may be made to enable individuals with

disabilities to perform the essential functions.

Clean and reset guest bedroom and bathroom areas according to established standard,

using provided chemicals and cleaning equipment properly and safely

Maintain cleanliness of hallways and common areas as assigned.

Perform other duties as requested, such as cleaning unexpected spills or completing

special guest requests.

Assist other housekeeping associates in maintaining clean and organized work and

public areas.

Participate in the hotel’s carpet care program by spotting carpet during room cleaning.

Report any maintenance issues or needs to the Supervisor.

Stock and maintain housekeeping carts and linen storage rooms.

Complete “room assignment sheet” accurately, documenting completed tasks and any

issues encountered.

Respond promptly to guest complaints or special requests, ensuring guest satisfaction.

Follow proper procedures for entering guest rooms, ensuring guest privacy and security.

Greet guests with a smile, make eye contact, and offer friendly assistance when

interacting.

Adhere to all company policies and procedures related to safety and security, including

proper handling and storage of keys and lost and found items.

Be knowledgeable of policies regarding emergency procedures and bloodborne

pathogen protocols.

Communicate effectively with coworkers and other departments, contributing to a

supportive work environment..

Qualifications:

Education: High School diploma or equivalent preferred.