Housekeeper / Room Attendant LA - Gjelina Group
Los Angeles, CA
About the Job
Housekeeper / Room Attendant
Wage Rates (hr.) $18.00 to $21.00 (DOE and state)
ABOUT US: We define hospitality as 'warmth to strangers' and believe it has a place in any business and across all positions. We are a group who are interested in creating diverse hospitality experiences - whether a hotel, a pizza slice shop, a grocer, flower shop, home goods store, bakery, or restaurant - we are passionate about it all. Regardless of whether your position is in retail, wholesale, maintenance, driving, events, design, accounting, HR or food & beverage - we enjoy working with people who want to work in an environment that defines hospitality the way we do and are curious to learn more about the different types of businesses we offer.
POSITION SUMMARY: Housekeepers replace bedding, clean rooms, halls and bathrooms, vacuum, sweep, mop, replace toiletries, make beds, disposing of trash, changing beds, and notifying maintenance of any issues.
--------------------
Las amas de llaves reemplazan la sabanas de cama, limpian habitaciones, pasillos y baños, aspiran, barren, trapean, reemplazan artÃculos de tocador, hacen camas, eliminan la basura, cambian las camas y notifican al mantenimiento de cualquier problema
Essential Duties and RESPONSIBILITIEs (Other duties may be assigned):
- Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting and rearranging the room after guests check out
- Performing a variety of cleaning activities such as sweeping, mopping, dusting and polishing
- Ensuring all rooms are cared for and inspected according to standards
- Report and return any guest properties found in the rooms while rendering service
- Report cases of property damage in commercial spaces to supervisor
- Work with a team of housekeepers on each shift
- Clean, disinfect and store all equipment at the end of the shift
- Maintain a positive relationship with employees and guests
- Monitor and report on the inventory of cleaning supplies
- Respond to calls for housekeeping problems, such as spills and broken glass
- Collect and remove trash and debris
- Assist with laundry management, including washing, drying, ironing, and sorting linen
- Report, turn-in and log all lost and found items
- Clean upholstered furniture, as needed
- Perform detailed deep cleans, when required
- Perform other duties and responsibilities as required or requested by management.
------
- Proporcionar tareas básicas de limpieza, como cambiar las sábanas, cambiar y organizar las toallas, reabastecer los suministros del inodoro, aspirar, quitar el polvo y reorganizar la habitación después de la salida de los huéspedes.
- Realizar una variedad de actividades de limpieza como barrer, trapear, quitar el polvo y pulir
- Garantizar que todas las habitaciones sean cuidadas e inspeccionadas de acuerdo con las normas
- Reporte y devuelva cualquier propiedad de huésped que se encuentre en las habitaciones mientras presta servicio
- Reportar casos de daños a la propiedad en espacios comerciales al supervisor
- Trabaje con un equipo de amas de llaves en cada turno
- Limpiar, desinfectar y almacenar todo el equipo al final del turno
- Mantener una relación positiva con los empleados e invitados
- Monitorear e informar sobre el inventario de insumos de limpieza
- Responder a las llamadas por problemas de limpieza, como derrames y vidrios rotos
- Recoger y eliminar la basura y los escombros
- Ayudar con la gestión de la ropa, incluido el lavado, secado, planchado y clasificación de la ropa de cama
- Reporte, entregue y registre todos los artÃculos perdidos y encontrados
- Limpie los muebles tapizados, según sea necesario
- Realice limpiezas profundas detalladas, cuando sea necesario
- Realizar otras tareas y responsabilidades según lo requiera o solicite la administración.
QUALIFICATIONS/REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. The Company is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform the essential functions.
- At least one year of experience with housekeeping, cleaning, room attendant
- Working knowledge of cleaning appliances and their operations and proper use of cleaning agents
- Attention to detail
- Work calmly and effectively under pressure
- Problem solving abilities, be self-motivated, and organized
- Demonstrates good judgment, integrity, trust, ethics, and values.
- Must be available to work a flexible schedule to include evenings, weekend shifts, and holidays.
- Must thrive in a fast-paced environment.
- Must have strong work ethic, trust, integrity, and accountability.
- Exceptional time management and organizational skills.
- Ability to provide exceptional guest service that exceeds expectations.
- Detail and action oriented.
- Must be able to follow all safety, health, and sanitation procedures.
---------
- Al menos un año de experiencia en limpieza, limpieza, asistente de habitación
- Conocimiento de los aparatos de limpieza y su funcionamiento y uso adecuado de los agentes de limpieza
- Atención al detalle
- Trabaje con calma y eficacia bajo presión
- Habilidades para resolver problemas, estar automotivado y organizado
- Demuestra buen juicio, integridad, confianza, ética y valores.
- Debe estar disponible para trabajar un horario flexible para incluir noches, turnos de fin de semana y dÃas festivos.
- Puede trabajar en un entorno acelerado.
- Debe tener una fuerte ética de trabajo, confianza, integridad y responsabilidad.
- Excepcional gestión del tiempo y habilidades organizativas.
- Capacidad para proporcionar un servicio excepcional al huésped que supera las expectativas.
- Orientado al detalle y a la acción.
- Debe ser capaz de seguir todos los procedimientos de seguridad, salud y saneamiento.
PHYSICAL DEMANDS: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. The Company is an Equal Opportunity employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, this position is regularly required to stand and walk for long periods of time. Must have the ability to: regularly lift and/or move up to 25 pounds; frequently lift and/or move up to 35 pounds; occasionally lift and/or move up to 45 pounds; work with hotel equipment (vacuum, etc.); Bending, stooping, reaching, twisting, grasping, pinching, smelling, reaching/lifting above shoulders in a repetitive manner; use hands to finger, handle, or feel; reach with hands and arms; talk and hear; and work with cleaning solutions. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
-------------
Mientras realiza las tareas de este trabajo, esta posición se requiere regularmente pararse y caminar durante largos perÃodos de tiempo. Debe tienen la capacidad de: levantar y / o mover regularmente hasta 25 libras; con frecuencia levantar y / o mover hasta 35 libras; ocasionalmente levantar y / o mover hasta 45 libras; trabajar con equipos de hotel (vacÃo, etc.); Doblarse, agacharse, alcanzar, torcer, agarrar, pellizcar, oler, alcanzar / levantar por encima de los hombros de manera repetitiva; usar las manos para dedo, manipular o sentir; alcanzar con las manos y los brazos; hablar y oÃr; y trabajar con soluciones de limpieza. Las habilidades de visión especÃficas requeridas por este trabajo incluyen visión de cerca, visión de distancia, visión de color, visión periférica, percepción de profundidad y capacidad para ajustar el enfoque.
WORK ENVIRONMENTS: The work environment characteristics described are representative of those in the position encounters while performing the essential functions of this job. The Company is an Equal Opportunity Employer. Reasonable accommodations may be made as needed to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment may be moderate to quiet with surrounding areas that may be wet, hot/cold, slippery, or humid. (El nivel de ruido en el ambiente de trabajo puede ser de moderado a tranquilo con áreas circundantes que pueden estar húmedas, calientes / frÃas, resbaladizas o húmedas)
NOTE: Additional responsibilities within the position's purpose may be assigned. The Company reserves the right to change this job description at any time based on business conditions and needs. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. I have read and understand this explanation and job description.
-------------
Se pueden asignar responsabilidades adicionales dentro del propósito del puesto. La CompañÃa se reserva el derecho de cambiar esta descripción de trabajo en cualquier momento en función de las condiciones y necesidades comerciales. Este documento no crea un contrato de trabajo, implÃcito o de otro tipo, que no sea una relación "a voluntad". He leÃdo y entiendo esta explicación y descripción del trabajo
WE ARE AN EQUAL OPPORTUNITY EMPLOYER: THE GJELINA GROUP HAS CREATED A CLIMATE OF PURPOSEFUL INCLUSION, AN ENVIRONMENT WHERE ALL CAN FEEL AFFIRMED, SAFE, VALUED AND GIVEN THE OPPORTUNITY TO THRIVE WITHIN THE COMPANY. WE APPRECIATE AND ACKNOWLEDGE THE DIVERSITY OF HUMANITY, A DIVERSITY WHICH INCLUDES DIFFERENCES, SEX, AGE, RACE, ETHNICITY AND NATIONAL ORIGIN, RANGE OF ABILITIES, SEXUAL ORIENTATION, GENDER IDENTITY, GENDER EXPRESSION, FINANCIAL MEANS, EDUCATION AND POLITICAL PERSPECTIVE. THESE BELIEF AND PRACTICES APPLY TO ALL OF THE ACTIVITIES OF OUR BUSINESS INCLUDING DECISIONS FOR CAREER OPPORTUNITIES OR EMPLOYMENT.
SOMOS UN EMPLPEADRO DE IGUAL: EL GRUPO GJELINA HA CREADO UN CLIMA DE INCLUSIÓN CON PROPÓSITO, UN ENTORNO DONDE TODOS PUEDEN SENTIRSE AFIRMADOS, SEGUROS, VALORADOS Y SE LES DA LA OPORTUNIDAD DE PROSPERAR DENTRO DE LA EMPRESA. APRECIAMOS Y RECONOCEMOS LA DIVERSIDAD DE LA HUMANIDAD, UNA DIVERSIDAD QUE INCLUYE DIFERENCIAS, SEXO, EDAD, RAZA, ETNIA Y ORIGEN NACIONAL, RANGO DE HABILIDADES, ORIENTACIÓN SEXUAL, IDENTIDAD DE GÉNERO, EXPRESIÓN DE GÉNERO, MEDIOS FINANCIEROS, EDUCACIÓN Y PERSPECTIVA POLÃTICA. ESTAS CREENCIAS Y PRÃCTICAS SE APLICAN A TODAS LAS ACTIVIDADES DE NUESTRO NEGOCIO, INCLUIDAS LAS DECISIONES SOBRE OPORTUNIDADES DE CARRERA O EMPLEO.
