Housekeeping at Luxury Campground - Seasonal - Desert of Maine

Intro

The Desert of Maine is an iconic destination located in Freeport, Maine going through a total revitalization under new ownership. After two incredible seasons in 2022 and 2023 that included opening our new mini golf course, new exhibits across our property, new cabins in our campground, and an overhaul of our operations, we are heading into our 2024 season with ambitious plans to build on this momentum, with more additions to the campground and more offerings for visitors. We are seeking a team of experienced housekeeping staff who can commit to our entire season, from May through October to help us deliver a world-class experience for our campground guests.

Our housekeeping staff will carry out daily cabin and glamping tent turnovers and bath house cleaning for our luxurious campground. We put a lot of thought into the details of each cabin and tent design so that guests can truly relax and feel taken care of. Our housekeeping team is integral to maintaining a high standard that keeps our guests coming back for return stays. The role consists of a daily morning and afternoon cleaning of our bath house to ensure it is gleaming, a clean of our spa, as well as a daily turnover of our cabins (14 total), glamping tents, (8 total), geodesic domes (7 total, coming in 2024), after guests check out and before next guests arrive. 

The Role

Reporting to the Owner, our Housekeeping Staff are responsible for ensuring that our cabins, tents, domes, and bath house are clean, operational, and sanitary for our guests. Housekeeping staff work on teams each day to complete all turnovers and cleaning tasks. 

• Scrub sinks, showers, and toilets in cabins and bath house 
• Change bed linens and towels and gather used linens for laundering
• Clean furniture, floors, windows, mirrors, and counters in cabins, domes, glamping tents, and bath house
• Collect trash and recycling from cabins, domes, glamping tents, and bath house and dispose of it in dumpsters
• Replace small items that show signs of wear or lose function, such as mugs, rugs, trash cans, soap dispensers, etc
• Replace soap, paper towels and toilet paper, coffee and tea, and other supplies as needed in cabins, domes, glamping tents, and bath house
• Report any issues found in cabins, domes, glamping tents, or bath house that affect the function or appearance of appliances, furniture, and fixtures
• Check and update housekeeping software and task management software on a personal smartphone
• Keep all public spaces neat and tidy 

Qualifications

• Experience in residential or commercial cleaning is strongly preferred (6 months at least)
• Strong attention to detail, reliable, and excellent time management skills
• Experience working both independently and in a team environment
• Great customer service, communication, and a self-motivated attitude
• A long history of over-achievement and consistent personal growth throughout your entire school and work history
• A burning desire to make an impact at a mission-driven organization. It may alternate between being exhilarating and a little overwhelming, but the right candidate will relish the challenge.
• Reliable transportation required.  

Other Information

This is a full time position from May through October, with required weekend shifts throughout the season. Shifts start at either 8:00AM or 9:00AM and end when all units are turned over and all common spaces are cleaned which can be anywhere from 12:00PM to 4:00PM depending on how many turnovers we have on a particular day. which  and we are seeking individuals who can commit to a set weekly schedule. The hourly rate will range between $23-25 per hour plus guest tips. Please note that this position does not include housing. As part of the housekeeping team, we need someone who can operate a small golf cart EV, lift at least 30 lbs, and perform tasks which involve reaching, bending, stretching, and walking across parts of the property, and climbing a small step ladder. Housekeeping staff work primarily in the campground where guests are present, therefore staff in this role are expected to interact with the public in a professional manner, answer questions, or direct visitors to helpful resources. 

The Desert of Maine is an Equal Opportunity Employer. We are committed to being a diverse and inclusive workplace that supports, inspires, and respects all individuals and in which personnel processes and hiring practices are inclusive, fair, and merit-based. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or other characteristics protected by law.