Housekeeping - Crowne Plaza Billings

Provides cleaning services such as sweeping, mopping, dusting, vacuuming, washing walls, windows and mirrors, etc. in designated areas of the hotel. When assigned to guestrooms, replaces linens, replenishes amenities and makes beds.     

• Greets guests and responds to special requests  
• Maintains privacy and security by properly announcing entry and servicing guestrooms as appropriate  
• Cleans guestrooms to the level of standards set by the Hotel, including stripping of linens and trash, bed making, cleaning bathrooms, vacuuming, dusting and replacing amenities and supplies  
• Properly uses and maintains assigned equipment and supplies to departmental specifications, including vacuums, chemicals and cleaning aides  
• Observes status and maintains common areas, including floor closets, stairwells, halls, lobby areas and elevators  
• Properly maintains the daily log, including accounting for completed tasks, tracking issued keys and reviewing the communications log and file on a routine basis  
• Properly handles lost and found items in accordance with department policies and security procedures  
• Responds to guest concerns, complaints or suggestions appropriately, refers them to management in support of providing superior guest service  
• Performs other duties as assigned by Manager including performing the duties of the Laundry Attendant, House Person, and Lobby Attendant as needed.  
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established company policies and procedures to achieve the overall objectives of this position  

HOURS AND ATTENDANCE  

Up to 40 hours per week with varied and flexible shifts/days, likely to include nights, weekends, holidays and occasional overtime. Regular attendance in conformance with the standards, which may be established by the hotel from time to time, is essential to the successful performance of this position.  

The Crowne Plaza Billings is seeking an energetic & motivated individual with organization & communication skills.  We offer a competitive salary and excellent benefits, Premium PTO and medical/dental. 

Salary Range: HOURLY BASE WAGE  

Bonus Plan: NO 

Work Permit Needed: Applicants who do not already have legal permission to work in the United States will not be considered. 

Other: Medical, Dental, Paid Time off, for Full time Colleagues 

Management Position: NO 

Entry Level Position: YES