Housekeeping - Houseperson - 21c Museum Hotels

If you love saying YES and enjoy engaging with the community by leading with ART 21c, it is the perfect place for you. The starting wage for this position is $15 per hour.

Reports To: Housekeeping Manager or Housekeeping Supervisor

General Purpose: Cleans and prepares public areas according to an established standard of cleaning to assure guest satisfaction and the property's overall appearance.

Specific Responsibilities:

• Walks all assigned floors at the beginning and end of shift. Removes service trays and trash and notes areas that need immediate cleaning.
• Removes soiled linen, terry, and trash from the housekeeping carts and takes them to appropriate locations. Recycles bottles, cans, and papers in proper receptacles.
• Maintains all carpets through extraction and spotting methods.
• Protects our furniture from wear & tear through preventative maintenance, including the rotation of mattresses and box springs.
• Deep cleans guest rooms: carpet, chairs, vacuuming behind furniture, metal vents, and the tile floor in the bathroom area.
• Cleans all public areas, elevators, service areas, stairwells, etc., while maintaining safety and security.
• Aids housekeepers as needed with removing rollways and stripping rooms.
• Reports any missing/found items, damages, and maintenance issues.
• Respond to guest requests and questions.
• Report guest issues and complaints to the Executive Housekeeper or Housekeeping Supervisor.
• Stocked linen closets with supplies (soap, shampoo, etc.).

Qualifications:

• Knowledge of carpet care, tile care, buffing machines, and extractors a plus.
• Able to work a flexible schedule, as times needed vary based on occupancy.
• Must pass a background check.

Physical Requirements:

• Must lift up to 50 lbs and climb stairs numerous times daily.
• Must understand and follow verbal/written instructions and communicate verbally and in writing.
• Must be able to bend down and get on and off the floor numerous times daily.

Education/Formal Training

• High School Diploma/GED

Experience

• Experience is a plus but not required.

21c Museum Hotels is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other legally protected characteristic. The EEO is the Law poster is available here: http://www1.eeoc.gov/employers/poster.cfm