Housekeeping Inspector - Natural Retreats

Natural Retreats is hiring a Housekeeping Inspector to join our Great Smoky Mountains, TN team!  The Housekeeping Inspector is essential to delivering an exceptional first impression to our guests as they ensure that residences are in pristine condition and meet brand standards. The Housekeeping Inspector is responsible for both housekeeping and inspector tasks. 

COMPENSATION: $16.00 - $16.50 per hr. *dependent upon experience

BENEFITS & PTO: Natural Retreats contributes to both employee and dependent premiums.

• 15 vacation days
• 9 holidays
• 7 sick days
• 5 NR Days with a $1,500 allowance to book a NR vacation home!
• Maternity AND Paternity Leave
• Medical (Traditional PPO-style plans and High Deductible Plan w/ HSA) 
• Dental
• Vision
• Flexible Spending Accounts (medical and dependent care) 
• 401K retirement plan options with 3.5% company match
• Short and Long Term Disability Insurance (100% company paid)
• Basic Life Insurance Policy of $50,000 (100% company paid)
• Supplemental Life Insurance (Employee, Spouse, Child)
• Cell phone 
• $200 Annual Wellness Benefit

ESSENTIAL FUNCTIONS:

• Utilize the cleaner standard checklist for each cabin to guarantee all areas are cleaned and prepared to the required standard.
• Take full responsibility for the full clean of cabins following guests departures.
• Use the correct cleaning products for the job and ensure hygiene levels are kept to a high standard.
• Regularly change cleaning materials (e.g. wipes, dusters, etc.) to ensure they are effective and hygienic.
• Replenish / maintain toiletries and other amenities.
• Ensure porches/decks are swept prior to the arrival of guests.
• Clean windows (inside).
• Periodically conduct deep cleans of ovens, microwaves, stoves, and refrigerators.
• Spot check each residence throughout the clean and escalate any maintenance issues.
• Manage the supply of cleaning materials and linen, and reorder when necessary.
• Deliver items during cleans and act as the runner to ensure homes are ready.
• Greet guests in a friendly, welcoming, and consistent demeanor.
• Approach all tasks and requests with a "can do" attitude.
• Act as an ambassador for Natural Retreats.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the Team Member for this job. 

EXPERIENCE AND SKILLS:
REQUIRED

• Customer-first attitude
• Minimum of one (1) year experience in a similar role
• Experience in housekeeping
• Ability to pass pre-employment testing which may include drug testing and/or background screening
• Valid Driver’s License and good MVR
• Ability to multi-task and manage time effectively
• Proficient with computers and ability to learn new software systems working experience with Microsoft Word & Excel
• Excellent interpersonal, written, and verbal communication skills
• Strong attention to detail
• Ability to work alone and as part of a team
• Proactive and flexible approach to work tasks

DESIRED

• Experience in property management, vacation rentals, and/or hotels

HOURS OF WORK:
This is a full-time position.  Weekends and holidays will generally be busy with guest arrivals and departures and are considered working days. Exact daily schedules may vary from season to season and differ from in-season to off-season. Vacation is generally taken outside of peak season. 


*As part of our hiring process, we conduct pre employment background checks. This may include but is not limited to criminal and motor vehicle records. Prior criminal history does not exclude candidates from consideration. By applying for this position, you consent to undergo a background check.

**To be eligible for employment, candidates for this safety sensitive position, must pass a pre-employment (5 panel non THC) drug test upon hire. A positive test result may lead to the withdrawal of the job offer.

Natural Retreats is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, color, national origin, ancestry, sex, gender, gender identity, gender expression, pregnancy, childbirth or related medical condition, religious creed, physical disability, mental disability, age, medical condition (cancer), AIDS/HIV, marital status, veteran status, sexual orientation, genetic information, or any other characteristic protected by federal, state or local law. We are dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, Team Member activities and general treatment during employment.

 

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