Housekeeping/Maintenance Manager- Worldmark Portland - Travel + Leisure Co.
Portland, OR
About the Job
We Put the World on Vacation
At Travel + Leisure Co., our mission is simple: to put the world on vacation. Our Vacation Ownership business line includes Club Wyndham, WorldMark by Wyndham, Margaritaville Vacation Club, Accor Vacation Club and the brand new Sports Illustrated Resorts. Our more than 19,000 associates put the world on vacation at more than 270 vacation club resort locations across the globe. Innovation and growth keep our work interesting and fun. Every day is a chance to learn something new and turn vacation inspiration into exceptional experiences for millions of travelers worldwide.How You’ll Shine:
The Housekeeping and Maintenance Manager is responsible for all aspects of the resort housekeeping and maintenance departments, utilizing leadership capabilities to make quick decisions and problem solve to achieve highest quality guest experience while ensuring compliance with quality and financial standards. Responsibilities will include overseeing the daily operation of the Housekeeping/Laundry and Maintenance Departments. This role will ensure that overall unit and common area cleanliness, as well as the resort units are maintained in working order, are within standard as outlined in our Quality Control Program. This individual will effectively manage the housekeeping and maintenance process, in conjunction with front office and other support departments, to ensure owner satisfaction. This role will hire, train, motivate, recognize, coach and develop guest service associates through implementation of incentives and training plans. The Manager will ensure proper staffing and scheduling for maximum productivity; control payroll costs to achieve maximum profitability. This role will also manage and support all financial aspects of the departments.
How You’ll Be Rewarded:
Medical, Dental, and Vision Insurance within 30 days of hire.
Discounted hotel & resort stays PLUS additional travel perks on airfare, car rental, and activities.
Generous paid time off including holiday, vacation, and sick time accruals – accrue up to 29 days annually.
Tuition Reimbursement up to $6,000 per year.
401K Retirement Savings with company match up to 6%.
Health & wellness programs including Health Coaches and incentives.
Flexible spending accounts for health and dependent care.
Various cultural diversity programs and Diversity Resource Groups (DRGs).
Wish Day – 8 hours paid for volunteering for a local organization or charity.
Numerous growth and developmental opportunities.
A role with purpose - to ensure our guests experience the vacation of their dreams!
What You’ll Bring:
Understanding of resort financials.
Strong leadership skills.
Excellent written and verbal communication skills.
2-3 years of management experience at a resort or hotel.
How You'll Be Rewarded:
We offer a diverse range of comprehensive health and welfare benefits to associates who work 30 or more hours per week to meet your needs and support you throughout your career with us. Travel + Leisure Co. benefits include:
Note: Temporary and/or seasonal associates are ineligible for Paid Time Off.
- Medical
- Dental
- Vision
- Flexible spending accounts
- Life and accident coverage
- Disability
- Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)
- Wish day paid time to volunteer at an approved organization of your choice
- 401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)
- Legal and identify theft plan
- Voluntary income protection benefits
- Wellness program (subject to provider availability)
- Employee Assistance Program
Where Memories Start with You
Hospitality is at the heart of all we do at Travel + Leisure Co. Here, you’ll find an inclusive environment where we deliver excellence and take time to have fun, celebrate together, and support one another. We're always looking ahead to what’s next and how we can strengthen our business, its neighboring communities, and the customer experience. Join our global team and build a career where memories start with you.
We are an equal opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. If you require any reasonable accommodation to complete your application or any part of the recruiting process, please email your request to MyCareer@travelandleisure.com, including the title and location of the position for which you are applying.