Housekeeping Supervisor - La Quinta Resort & Club

About Us:At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.   Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.   Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.   Check out this video for more information on our great company!Location Description:          At the La Quinta Resort and Club we pride ourselves on being the best employer in the area. What sets us apart? Our culture, full benefit plans, including 401k with a company match and our lucrative bonus programs, to name a few. We are looking for talented people who have a genuine passion for service. Our Core Values involve personal development, people, and a desire for wanting them to succeed. We believe each member of our team has a key part to play in our delivery of outstanding service and memorable experiences for each guest. We want a Resort that people want to come to, not through. Find out today what a career with Pyramid Hotel Group at the La Quinta Resort and Club can mean for you! Overview:

Housekeeping Supervisors play an integral role in ensuring that each of our customers have exceptional experiences in their guest rooms. Supervisors are responsible for positive guest interactions on the floors and handling any issues in a friendly and efficient manner. They must also be knowledgeable on providing immaculate cleanliness in all guest rooms prior to guests checking in and those staying over, making them feel welcomed.

 

BASIC FUNCTION:

 

The right person will show interest in providing for guests, both internal and external, they must be passionate about cleaning, providing exceptional customer service, and should thoroughly enjoy creating excellent experiences for our customers. The ideal candidate will also have a friendly, outgoing disposition and previous experience working as a Supervisor in a bustling, fast-paced resort.

• Oversee the performance and cleaning standards of assigned housekeepers.
• Inspect all Guest Rooms with your fellow Supervisors.
• Assist and supervise staff.
• Prioritize and direct work of staff.
• Responsible for the training of employees.
• Update room statuses throughout the day on the hotel computer system.
• Responsible for the care and cleanliness of all areas of responsibility.
• Evaluate performance of staff.
• Report deficiencies and maintenance requirements.
• Remain alert, courteous and helpful to guests and co-workers at all times.
• The ability to work at least a 40-hour work week
• The ability to communicate, write and speak English.
• Perform other related duties as requested by Executive Housekeeper or Housekeeping Manager.
• Assist all other departments as needed to ensure the success of the overall operation of the property.
• Any other reasonable tasks as assigned.
• Required to perform other tasks and duties as assigned.
• Scheduled hours may vary on business needs and may or may not include holidays, weekends, various shifts, overtime or reduced hours.

 

Qualifications:

What are we looking for?

 

The ideal candidate will also have a friendly, outgoing disposition and previous experience working as a Supervisor in a bustling, fast-paced resort.

 

• Must be knowledgeable and familiar with all aspects of custodial service.
• Neat, pleasant personality.
• Ability to train staff in methods and procedures of handling equipment and cleaning products.
• Must be bi-lingual.
• Good organizational skills and detail oriented.
• Must be able to learn basic computer functions for Room Statuses.

 

Compensation Range:The compensation for this position is $19.00/Hr. - $20.00/Hr. based on qualifications and experience.