Housekeeping Supervisor - The Lodge and Bretton Woods Townhomes - Omni Hotels & Resorts

Location

Mount Washington Hotel

As grand as the history behind it, the Omni Mount Washington Hotel, located in Bretton Woods, New Hampshire, is gracious in ambiance and generous in amenities. A favorite New England retreat of presidents, poets and celebrities, the hotel delights every sense with enchanting music, refined dining and luxurious décor.Omni Mount Washington Resorts associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. The Omni Mount Washington Resort is committed to serve our associates and nurture their growth. We embody a culture of respect, gratitude and empowerment each day. If you are a friendly, motivated person, with a passion to serve others, the Omni Mount Washington Resort may be your perfect match.

Job Description

The role of the Housekeeping Supervisor is to ensure that the cleaning and servicing of guestrooms, public areas, back of house and landings meet Omni four star/four diamond standards.

Our  team members enjoy a wealth of benefits and perks, including:

• Comprehensive healthcare coverage with options for medical, dental, and vision plans.
• Paid time off for relaxation and rejuvenation.
• Financial security through a 401(K) matching plan and pre-tax Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA).
• A great voluntary benefits program that includes: critical illness, hospital indemnity, and accident coverage, life and AD&D insurance, legal services, and identity theft protection, access to whole life insurance, telemedicine, and pet insurance.
• Complementary Golf, Skiing and Riding.
• Discounts on dining, retail, and spa services, as well as savings on ski, golf rentals, and other activities.
• Support services including an Employee Assistance Program (EAP), TravelConnect for emergencies while traveling, and adoption services.

Join us and thrive in an environment where your well-being is valued and supported.

Responsibilities

•Inspect the cleaning and servicing of guestrooms and public areas•Assign special projects as directed by the Director of Housekeeping.•Report any needed repairs or discrepancies of guest rooms.•Ensure that all Guest Room Attendants have appropriate supplies and linens.•Assist in the cleaning of guest rooms when necessary.•Assist in processing AM and PM room status reports.•Ensure that the Guest Room Attendant’s linen cart is neat and well organized.•Ensure that linen closets on guest room floors are completely stocked.•Maintain supply cage stock, neat and clean at all times.•Must have all guest rooms punched in via the phone after completion.•Ensure VIP rooms are inspected ASAP.•Ensure check out/vacated rooms are a priority.•Knowledge of hotel, facilities and events.•To ensure hotel, guest and associates are maintained in a safe and secure environment

Other responsibilities include cross training with the other housekeeping departments and responsible for kitchen inventory of individual townhomes. 

Qualifications

•Ability to maintain 4-Diamond level cleanliness standards•Ability to work with management on special projects•Strong attention to detail with a sense of urgency as required•Must be able to lift a minimum of 50 lbs•Must be able to push or pull a minimum of 75 lbs•Must be able to communicate via radio and phone as needed

•Candidate must be able to successfully pass a pre employment drug screening

Omni Hotels and Resorts is an equal opporunity employer.