Houseman - MADISON COUNTY LODGING LLC

Houseman or Porter

Perform special tasks assigned by managers such as general cleaning of public areas, offices, back of house, parking lot, etc. We want our guests to feel like part of the family, which means we need you to be down-to-earth by being straightforward and natural, be thoughtful by being perceptive, caring and accommodating, be sociable by being upbeat, involved and friendly, and be reliable by being professional, a team player and resourceful. 

Job Description

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

•    Support room attendants in maintaining correct supplies and linen pars in closets and delivery of those supplies to the floors if needed.

•    May help strip linens for room attendants.

•    Vacuum, spot-clean, shampoo all guest hallways.

•    Polish and maintain all elevator tracts.

•    Maintain vacuum cleaners and other equipment by cleaning up, changing bags and belts regularly.

•    Covers all floors assigned and ensures that the hotel cleanliness standards are maintained in all areas of responsibility.

•    Maintain the general upkeep of assigned sections of guest floors and common areas.

•    Recognize and report all missing, damaged, or sub-standard furniture, fixtures and equipment.

•    Responsible for furniture moving, wall washing, drape cleaning, delivery of any guest requests, shampooing, buffing, spot cleaning, interior and exterior window washing, mirror cleaning, high dusting, etc.

•    Maintain the cleanliness of guest foyers and corridors by performing wall washing vacuuming, dusting of crown  molding, millwork, baseboards and cleaning of all light fixtures, including ceiling fixtures.

•    Replace all guest closets with clean linen, robes and terry daily.

•    Remove all garbage from service landings and general wall washing and cleanliness of all service landings.

•    Place all garbage compacted and collected in garbage bin outside to be removed by waste management company.

•    Maintain the cleanliness of all service elevators including shampooing of any carpets, high dusting and mirror cleaning. Polish and wipe down all metal surfaces.

•    May assist with deep cleaning projects and/or assist with housekeeping staff during high-volume periods.

•    Comply with special needs and requests of the guests.

•    Follow procedures for security of lost and found items.

•    Drive hotel shuttle when necessary.

•    Maintain hotel shuttle log when operating shuttle.

•    Maintain hotel shuttle cleanliness by washing, shampooing carpet, vacuuming and taking it to be serviced when necessary. 

•    Must be able to lift a minimum of 50 pounds and endure various physical movements throughout the day.

•    Able to perform job functions with attention to detail, speed and accuracy.

•    Attend monthly department meetings and training sessions as necessary.

•    Anything that contributes to a positive culture and the success of the hotel.

•    Other duties as assigned.

Requirements

•    High School Graduate or General Education Degree (GED).

•    Valid driver’s license.

•    Ability to perform basic math to maintain inventories and hotel shuttle log.

•    Possess a pleasant and outgoing personality.

•    One or two years of experience in a similar position preferred.