Houseman/Lobby Attendant - Holiday Inn Express New Orleans Airport - Palette Hotels

Position: Houseman/Lobby Attendant

Job Description:

The Houseman/Lobby Attendant is responsible for the cleanliness of guest floor corridors, foyers, stairwells, and public vending areas. Assists Room Attendants in order to maintain high standards of quality& cleanliness.

Required Skills and Requisites:

• Service orientation. Knowledge of principles and processes for providing customer and personal services.
• Excellent communication skills. Ability to convey information and ideas
• Ability to read and understand directions on cleaning chemicals.
• Ability to use chemicals and equipment in a safe and efficient manner.

*Weekend Evening and Holiday availability is a must.

Responsibilities and Duties:

• Empty room attendant carts of soiled linen and trash
• Vacuum, sweep, and/or mop hallways, stairwells, vending areas, and foyers
• Clear and remove spots from corridor walls and doors.
• Polish and clean mirrors, room numbers on guest room doors, and elevator doors.
• Obtain amenities and supplies for room attendants.
• Wash, Dry, & fold laundry.
• Flip mattresses and move furniture as assigned by Supervisor.
• Assist Room Attendants with removal of trash and linen from guest rooms during high occupancy turnover.
• Assist Shampooers with relocation of furniture.
• Respond to guest questions.
• Provide guest assistance, directions, and information as requested.
• Report all suspicious persons or activities, hazardous conditions, etc., to the Safety/Security Department.
• Provide instruction and/or guidance for guest and employee safety in fire or other emergency situations.
• Perform other duties as requested by Supervisor

At Palette Hotels, we are dedicated to creating and sustaining meaningful hospitality careers for our associates. We support our associates with highly competitive salaries, outstanding health, benefits, extensive training and development programs, promotion within the organization, and a positive team-based culture where people make the difference.

Palette Hotels, is an equal opportunity employer with policies prohibiting unlawful discrimination on the basis of any protected classification under applicable local, state and/or federal laws, which can include race, color, creed, sex, national origin, age, veteran status or physical or mental disability unrelated to job requirements.

Palette Hotels policies also provide for a drug-free workplace, where the use, possession, or influence of illegal drugs or alcohol while on company time is generally prohibited. An employee's use (or abuse) of legally prescribed medication may also implicate company policy, where it impairs judgment or work performance or otherwise creates workplace safety risks.