Housing Case Manager (PSH) - Vita Nova, Inc

PURPOSE:

Transitional housing program will provide individualized case management services, innovative programming, and principles of positive youth development to assist LGBTQ homeless youth in achieving stable and safe housing. The project will focus on four core outcome areas: establishing stable housing, education/employment attainment, creating connections and an increase in social and emotional well-being.

KEY RESULT AREAS:

• Maintain documentation and reporting standards: track census, program eligibility, participation and challenges in the homeless management information system (HMIS).
• Facilitate weekly individual and group Life Skills training in the home and community.
• Administer TAY-VI-SPDAT vulnerability index and service prioritization to homeless youth.
• Educate participants on landlord/tenant rights, lease3 agreeements, pest control and apartment maintenance.
• Partner with youth to create an individualized service treatment plan to include meeting basic needs, service coordination, life skills development, social & emotional wellbeing, permanent connections and plan for safe and stable housing.
• Recruit, train and orient volunteers and mentors serving as permanent connections.
• Connect youth to needed services including but not limted to, mental health, physical/dental health services, substance abuse, domestic violence and social supports.
• Coordinate staffings and family team meetings to assess progress and to develop ongoing support teams.
• Offer ongoing employability, education and career planning skill building.
• Provide transportation and community based services in partnership with the youth participant.
• Attend community collaboration and networking meetings to expand services offered to youth.

Qualifications:

• Bachelor's Degree in Social Work or related social science major.
• Experience with LGBTQ youth and community partners.
• Understand and implement trauma informed care practices and positive youth development framework.
• Ability to work non-traditional hours including many evenings and weekends.
• On-call availability to address roommate conflict or resolve crisis in the home.
• Resourceful in securing community resources for basic needs and community services.
• Self-directed and able to create Life Skills curriulum, lesson plans, and must be comfortable presenting to small and large groups.
• Possess critical thinking skills and the ability to assess crisis and create safety plans.