Housing Coordinator - Houston Christian University

Housing Coordinator

Reports to: Director of Student and Residence Life/Associate Director of Residence Life

Job Status: Non-exempt

Position Summary:

The Housing Coordinator, under the supervision of the Director of Student and Residence Life, is responsible for managing the housing application process, coordinating room assignments, and overseeing the administration of the residential student database (Symplicity) to ensure efficient housing operations and student charges. This role also oversees the physical condition of student housing, ensuring room cleanliness, readiness, maintenance of furnishings, access control, and conducting regular inspections to maintain high standards of living for students. Additionally, the Housing Coordinator serves as the primary liaison between student accounts and housing, addressing any inquiries and ensuring a smooth flow of information.

Job Responsibilities:

• Manage and maintain student housing data, ensuring accuracy and confidentiality.

• Ensure accurate input of student housing information and provide appropriate annual training for Residence Life staff.

• Assist with the development and production of housing-related reports, including capacity and occupancy.

• Conduct regular audits of student housing information and charges.

• Coordinate student housing applications and room assignments for new residents.

• Coordinate the room selection process for returning students.

• Assist with the room assignment process.

• Respond to internal and external requests, inquiries, and concerns through the Res Life email.

• Compose and type housing-related correspondence.

• Respond to inquiries related to student housing records

• Manage and maintain housing resources and furnishings.

• Oversee student housing access, both mechanical and electronic.

• Manage housing inspections, check-in, check-out, and damage assessment.

• Ensure student housing meets University standards prior to and during occupancy.

• Collaborate closely with the student accounts office to resolve any billing discrepancies and ensure accurate housing charges.

• Serve as the primary point of contact for housing-related technology inquiries and assist in troubleshooting issues with housing management software.

• Analyze data related to housing applications and occupancy rates, providing insights to improve processes and student satisfaction.

• Respond to internal and external housing-related requests, inquiries, and concerns.

• Hire, train, and supervise Student Workers (front desk and furniture).

Qualifications:

• Must be able to completely affirm, uphold, and live within the Preamble of Houston Christian University and the Ten Pillars Core Convictions.

• A Bachelor’s degree required; A Master’s degree and/or one to two year collegiate-level residential experience preferred.

• A comprehensive understanding of student housing.

• Active problem-solving, organizational, customer service skills.

• Demonstrated ability to analyze complex data sets and develop actionable insights to improve housing processes and student satisfaction.

• Availability for some night and weekend programming

• Eagerness to work to further the University’s vision as stated in the “Ten Pillars”

• An active Christian faith

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to stand, walk, sit and requires sufficient hand, arm, and finger dexterity to operate computer keyboard or other office equipment. Requires visual acuity to read words and numbers, and speaking and hearing ability sufficient to communicate in person or over the phone. Work involves moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises. Moderate physical activity, the employee must occasionally lift and/or move up to 50 pounds or standing and/or walking for more than four (4) hours per day. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Additional Information

Houston Christian University is an independent, private Christian liberal arts institution with a diverse student body. It has access to all the cultural advantages of one of the largest metropolitan centers in the country. For more information about the University, visit hc.edu.

The University is in the process of implementing its Ten Pillars vision (hc.edu/vision) and anticipates significant growth in student enrollment and university programs. The successful candidate will also be able to articulate a vision for the role of his or her discipline at HCU that is supportive of the Ten Pillars vision statement.

Houston Christian University is committed to maintaining a teaching faculty and staff who share an active Christian faith. The Preamble to the By-Laws of the University sets forth a statement of belief which each University employee is expected to support and personify. Your submittal of an application for employment indicates your acceptance and affirmation of these statements.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all duties, responsibilities, and requirements of personnel.

**Disclaimer**

Background checks are performed on every new hire. If your application is selected to continue with the interviewing process you will be required to submit a Background Check form. If you decline, your application may be denied. By proceeding with the online application you understand and accept this process.