Housing Location Case Manager - Access Services

Do you share our belief that housing is a human right? Do you want to combine your passion for affordable housing and provide behavioral health support to empower families to remain stable in new housing situations?

Access Services is hiring a full time Housing Location Case Manager (Housing Location Stability Specialist) who will serve families in Montgomery County who need help locating and maintaining affordable housing.

This is a full-time position that will include three key priories: housing location, housing stability supports, and housing-oriented case management. The Housing Location Case Manager will collaborate with full-time Access teammates focused on locating and confirming affordable housing units for individuals and families confirmed to be homeless in Montgomery County, PA.  This individual will locate landlords and build positive relationships to negotiate and facilitate lease expectations and move-in requirements. As a Housing Location Case Manager, this specialist will connect community supports, resources, and benefits to individuals and families to achieve their housing stability and self-sufficiency.   

Essential Functions of the Housing Location Case Manager:

• Actively engage with individuals and families experiencing homelessness, and connect them to community supports, resources, and benefits to achieve their housing stability and self-sufficiency. 

• Locate affordable housing units by building and maintaining relationships with landlords. 

• Keep track of all move-in and recertification requirements with organized, accurate documentation  

• Visit housed participants in their homes at least once per month, particularly in times of transition.  

• Be present at all lease signings and apartment showings and provide transportation as needed. 

• Provide transportation to health appointments, job interviews, and other necessary places to help participants maintain housing stability. 

• Creatively develop solutions to barriers that participants may face, promoting progress on their housing stability goals. 

• Prepare participants for transitioning out of Rapid Rehousing by supporting their growth and success in employment, finance management, and achieving long-term rental subsidies.  

• Remain updated on HUD (Housing and Urban Development) requirements to ensure compliance in using funds.  

Other: 

• Maintain regular and predictable attendance, and work scheduled overtime, or be available for unplanned overtime as necessary, to meet program needs. 

• This position requires the ability to travel during a normal workday to successfully carry out the job responsibilities including attending meetings and providing services in the community. This person will be expected to always drive safely and meet eligibility criteria in the agency Motor Vehicle Policy. 
• Schedule: This role has a flexible schedule, is based out of the office, and includes with regular local travel (mileage for work travel is a covered expense). The Housing Location Case Manager will need to work some evenings and weekends to meet with landlords and attend apartment showings when needed.

Requirements

Education: Bachelor’s degree is required, preferably in a related field such as social work.  

Experience: 

• One year of experience working with vulnerable populations such as individuals struggling with behavioral health issues, substance abuse, homelessness, or incarceration is required.  

• Experience in helping others secure housing in a human service or a real estate context is strongly preferred. 

Knowledge, Skills, and Abilities:  

• Knowledge of homelessness and the housing system and the ability to enhance understanding to maximize the level of service delivery.  

• Knowledge of the mental health system.  

• Knowledge of the housing system in Montgomery County strongly preferred. 

• Knowledge of social, health, and benefit resources in Montgomery County strongly preferred. 

• Skills in person centered screening and assessment.  

• Skills in conflict and crisis resolution. 

• Ability to communicate well and demonstrate strong interpersonal skills.  

• Ability to direct and prioritize own work and be flexible; ability to work as part of a team. 

• Proficiency in, or ability to learn and use, workplace applications, platforms, and technologies. 

Transportation:  

• Valid driver’s license with 2 years of driving experience, reliable vehicle, and adequate car insurance required. 

• Willingness to drive throughout Montgomery County during the workday required. 

Benefits

Pay:

• $21/hourly starting rate, with increases negotiated by education and related work experience.

Our full-time comprehensive benefits package includes:

• Health, Vision, Rx, & Dental insurances, HSA/FSA, 401k program.
• Tuition Reimbursement, Student Loan Assistance.
• 20 Days PTO (vacation, sick days), 7 paid holidays, 2 floating holidays.
• Mileage/Toll Reimbursement, paid travel time between worksites.
• Life Insurance, Short/Long Term Disability, Catastrophic Sick Leave, Paid Parental Leave.
• Employee Assistance Program (telehealth/in person).
• Referral Bonuses up to $750 per hire.
• College tuition discounts, Credit Union perks, retail discounts.

Access Services is an Equal Opportunity Employer.

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