Housing Stability Case Manager - Spanish Bilingual - NorthPoint Health & Wellness Center

Communicator, Empathetic, Relationship Focused, Negotiator and Collaborator

When we think of the attributes needed to be successful as a Housing Stability Case Manager, those qualities include being passionate about creating housing stability plans and goals that help expedite information, education and resource flows. The ideal candidate will be knowledgeable of housing resources that lead to sustainable housing, eviction prevention and has the stamina to collaborate across the organization, with community partners and guests with the result of enhancing the health, well-being and financial stability of the community.

Our ideal candidate:

• Has a strong affinity for the mission, vision and values of NorthPoint Health & Wellness Center (NorthPoint) and serving the North Minneapolis.
• Has highly developed relationship-building and collaboration skills, superb organizational and attention to detail skills.
• Is a creative and innovative thinker who can identify and implement new ideas and solutions to increase engagement, utilization, and successful outcomes of housing stability services.
• Is able to earn trust by maintaining confidentiality, utilizing discretion, doing the right thing and being honest in all situations.
• Will champion diversity, inclusion and embrace cultural differences while honoring everyone's dignity, individual thought process, and unique contributions.
• Is a clear communicator who is approachable, empathetic, understanding, and receptive to ideas and/or concerns of the community or coalition.
• Understands how to lead with a servant attitude recognizing it is about the collective strength of the organization and how we all work together.

Overview

The mission of NorthPoint Health & Wellness Center (NorthPoint) is to create a healthier community. Three pillars provide the foundation for serving the North Minneapolis community: Whole-Person Integrated Care, Building Community Well-Being, and Health Equity.

Whole-Person Integrated Care

NorthPoint offers a continuum of social and health services that integrate medical, dental, and behavioral health with human services to improve quality of life. We strive to serve our community by addressing the physical, behavioral, social, and spiritual aspects of health in culturally responsive and trauma-informed ways.

Building Community Well-Being

A community's sense of well-being includes social, economic, environmental, cultural, and political conditions identified by the members of a community as essential for them to "flourish and fulfill their potential." To build and nurture community well-being, we must understand the population we serve to improve their health, safety, and access to the services they need.

Health Equity

NorthPoint is committed to health equity that requires valuing everyone. We strive to reduce the social, economic, and health inequities experienced by the community and the people we serve. We work with community partners to support people in reaching their full health potential.

About the Role:

The purpose of Housing Stabilization Services is to increase long-term housing stability in the community and avoid future periods of homelessness. Services provided will strongly emphasize personal goal setting and developing strategies to achieve them, skill building, guest advocacy, and bringing awareness of current NorthPoint programs, services and resources to support, increase self-sufficiency and improve the lives of individuals and families who reside in North Minneapolis and surrounding suburbs.

The Housing Stability Case Manager will coordinate, facilitate and support individuals and families to stabilize, maintain and improve their current housing. These services are targeted to people who are at risk of becoming homeless.

Qualifications:

• Bachelor's degree in Psychology, Sociology or closely related field, preferred. Associates Degree with two (2) years of case management experience in a non-profit setting focusing marginalized communities, or a High School Diploma or GED with four (4) years' experience in case management in a non-profit setting working with marginalized communities.
• Two or more years of experience facilitating, coordinating and/or leading weekly trauma-informed empowerment workshops/and or groups covering topics such as trauma, healthy relationships, financial capability, and anger management and etc.
• Knowledge of HUD, HMIS, and City of Minneapolis housing regulations, preferred.
• Must have knowledge of community, housing, educational and economic resources and human services in North Minneapolis, and throughout Hennepin County.
• Experience developing and delivering culturally responsive, person-centered services.
• Experience negotiating lease terms, fees and deposits with potential landlords.
• Excellent oral, written and group communication skills to effectively interact with people of various ages, ethnic, cultural backgrounds, and economic status.
• Demonstrated experience developing and maintaining rapport with individuals and families that leads to increased personal empowerment and self-sufficiency.
• Experience, commitment, and resourcefulness in working with disadvantaged low-income populations from diverse cultures.
• Knowledgeable of community, educational and economic resources, and social services in North Minneapolis.
• Highly developed organizational skills and comfortable taking initiative.
• Valid driver's license, proof of current insurance and reliable transportation required.
• Proficient in MS Word, MS Excel, HMIS, and computer client tracking databases. Experience with Allita, a plus.
• Spanish Bilingual.

Benefits and Perks:

Our workforce reflects the community we service, and we work hard to embrace diversity, inclusion, equity, and belonging. The organization encourages everyone at NorthPoint to bring their authentic selves to work every day. We offer a variety of programs and family-friendly benefits to all of our employees.

• 401(k) Retirement Plan
• Medical, Dental and Vision Coverage
• Employer Paid Basic Life Insurance Policy, Short-Term and Long-Term Disability Coverage
• Hybrid Work Schedules and Flexible Work Hours

The passion and dedication of our employees makes NorthPoint a great place to work! If you are seeking a rewarding and challenging position that makes a difference in the community visit our website at www.northpointhealth.org and express your interest under Employment Opportunities Human Services.

EOE

M/F/D/V