Housing Support Team Lead (On-Site) - Sage Solutions Group
Ann Arbor, MI 48108
About the Job
Job Summary
Our client is seeking a Clinical Housing Program Team Leader whose role is to provide clinical leadership to the Housing Supports team, oversee all homeless programs as assigned, ensure accurate reporting of services to the HMIS system, and ensure excellence in MAP homeless programs. This employee must exercise considerable skill in working with other agencies and the public. This employee exercises leadership and independent judgment in carrying out duties. This is a community-based position.
Responsibilities
PARTICIPANT SUPPORTS
ADMINISTRATIVE FUNCTIONS
EMPLOYEE DEVELOPMENT AND OVERSIGHT
CLINICAL TEAM SUPPORTS
COMMUNITY RELATIONS
Requirements
Perks/Benefits
Our client is seeking a Clinical Housing Program Team Leader whose role is to provide clinical leadership to the Housing Supports team, oversee all homeless programs as assigned, ensure accurate reporting of services to the HMIS system, and ensure excellence in MAP homeless programs. This employee must exercise considerable skill in working with other agencies and the public. This employee exercises leadership and independent judgment in carrying out duties. This is a community-based position.
Responsibilities
PARTICIPANT SUPPORTS
- Maintains a positive relationship with community partners, funding sources, coordinates closely with MAP-owned properties, property managers, and other supportive service agencies
- Plans, implements, and supports supportive services program operation
- Make final decisions regarding admission, continuation, and termination of participant services as appropriate
- Works directly with participants who have mental health related issues, substance use issues, and may work with participants who have a criminal background
- Supports participants in their own homes
- Driving participants as a backup support
ADMINISTRATIVE FUNCTIONS
- Act as MAP agency HMIS administrator
- Maintains an updated Sample clinical record
- Create new participant clinical record (both electronic and hardcopy)
- Review HMIS data quality reports with team, fixing data quality errors as necessary, and submitting quarterly data quality reports to HMIS System Administrator
- Ensure timely reporting of annual and interim updates, case notes, and service transactions in HMIS
- Monitor budgets, supply requests, and petty cash requests
- Provide information for project or program evaluation reporting
EMPLOYEE DEVELOPMENT AND OVERSIGHT
- Interviews, recommends, hires and evaluates program staff
- Monitor job performance and progress of team members
- Promotes development of staff, provides training as needed/when appropriate
- Ensures all housing staff are trained in all relevant trainings including but not limited to Ethics, Housing First, Critical Time Intervention, Progressive Engagement, De-escalation and Motivational Interviewing
- Review and sign time and mileage sheets
- Supervise up to four program interns and manage relationships with local universities
CLINICAL TEAM SUPPORTS
- Reviews all referrals and coordinates staff assignments, ensuring service coordination is provided to each assigned participant
- Facilitate team meetings and provide back-up support to team
- Provides weekly group and individual clinical supervision to staff
- Offer clinical support to the Veterans Services Team
- Supports on call staff
COMMUNITY RELATIONS
- Represents the agency in community meetings; COC and WHA operated activities in planning and implementing community wide initiatives to end homelessness
- Regular and routine attendance as scheduled
- All other duties as assigned
Requirements
- Master’s in social work, counseling or relevant human services field (required)
- LMSW certification (preferred)
- 5 years of collective experience in the mental health field, substance use disorder field, and/or homeless arena (required)
- 3 years of supervisory experience (preferred)
- Valid Driver License
Perks/Benefits
- Competitive Salary
- Health & Wellness List
- Retirement Accounts
- Paid Time Off
- Culture
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Source : Sage Solutions Group
