Housing Technician Supervisor - NorthSight Recovery

Responsibilities  

This position reports to the Housing Program Manager. Providing management, training, communication, and development to front-line Housing Department employees is the primary function of this role. The knowledge to apply critical thinking skills to elevate issues to the Housing Program Manager when required is vital.

• Providing management, training, communication, and development to front-line Housing department employees is the primary function of this role. Applying critical thinking skills to elevate issues to the Housing Program Manager when required.
•  Supervises assigned housing technicians, which will require communication of organizational needs, overseeing employee performance, providing guidance, support, and identification of development/training needs. 
• Provide coverage for transitional housing program shifts, as needed. 
• Resolve day-to-day issues that arise within designated houses as needed, applying critical thinking to elevate issues as needed. 
•  Tour assigned houses weekly to report and take steps to improve upon the cleanliness status of assigned houses, including communicating issues through the proper chain of command. 
• Train new housing tech employees using company policy and procedure, including skills and knowledge, certifications, Relias, and other training as required. 
• Management of transitional living housing techs schedule to ensure assigned house locations have necessary coverage at all times; primary point of contact for coverage at their assigned houses when required. 
• Development and management of the client activity schedule. 
• Monitor skillset and continuing development of direct reports via shift shadowing and one-on-ones. 
• Provide input to and enforce the policies in Client Handbook and Housing Tech Handbook 
• Daily review of all documentation, including shift notes and group notes. 
• Perform daily and weekly medication census monitoring for consistent and accurate documentation. 
• Review daily timecards and approve payroll bi-weekly. 
• Oversight for the logs, tasks, and cleanliness of their assigned houses, as demonstrated by weekly walk-throughs; provide correction as needed for their direct reports. 
• Report on the status of the residents, houses, and compliance as needed. Elevate concerns appropriately through the chain of command. 
• Assist other clinical and care coordination departments, as needed, to positively impact client experience.  Other duties as may reasonably be assigned from time to time. 

 Physical Requirements 

• Lifting up to 50 pounds may be required infrequently
• This job may require being outside in extreme weather for limited periods of time 
• This job may have exposure to bodily fluids: PPE is provided by the company.
• This type of work involves sitting, standing, walking, bending, and stooping from brief periods of time to lengthy periods of time. 
• This position may require ascension and descension of one or more flights of stairs throughout the shift.
• This job will require driving at various times of the day with multiple people in the vehicle.
• This job may require personnel to work weekends or nights and may be required to cover subordinate shifts.
• To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

  
  

Position Qualifications

•  Minimum High School Diploma or GED
•  Minimum of 12 months experience in working in the field of substance abuse treatment or behavioral health-related         field, preference given to supportive housing experience
•  Must be at least 21 years of age
•  Valid Driver’s license with clean driving record preferred.
•  Complete all required documentation following company policies and state criteria.
•  Six months of experience working for NorthSight Recovery (for internal applicants)