HR & Benefits Coordinator - Refuel Corporate

Job Title: HR & Benefits Coordinator

Reports To: FLSA Status: Salary Non-Exempt

Type of Position: Full Time Effective Date: 10/11/2024

Job Summary: The HR & Benefits Coordinator is responsible for assisting with the administration of onboarding new hires, offboarding of former corporate staff, background checks, and new hire orientation. Responsibilities also include administration of all benefits and retirement programs, including medical, dental, vision, life insurance, short-and long-term disability and 401(k) plans. This position reports to the Sr. Manager of Benefits, HRIS, & Compliance and is based in our corporate store support center in North Charleston, SC.

HR & Benefits Coordinator

Essential Job Duties and Responsibilities:

• Processes and administers all leave-of-absence requests and disability paperwork: medical, personal, disability, and FMLA.

• Effectively interprets FMLA implications as they relate to leaves of absences/disabilities.

• Assists with new-hire orientations and provide benefit information to new hires.

• Update and maintain the corporate organization chart.

• Requires one pre-assigned weekend a month to monitor the HR email inbox for onboarding messages.

• Ensures the accuracy of all benefits enrollments in the HRIS to provide vendors with accurate eligibility information.

• Performs quality checks of HRIS and benefits-related data and reviews and corrects exception reports for all benefit providers.

• Assists team members regarding benefits enrollment issues and plan changes.

• Distributes all benefits enrollment materials and determines eligibility.

• Enrolls employees with carriers and process life status changes.

• Responds to benefits inquiries from team members on plan provisions, benefits enrollments, status changes and other general inquiries.

• Responds to 401(k) inquiries from team members relating to enrollments, plan changes and contribution amounts.

• Assists with the annual open enrollment process.

• Provides necessary reports for allocation/billing charges.

• Serves as the backup for the office manager, focusing primarily on answering phone calls and greeting visitors at the front desk when the Office Manager is unavailable.

• Complete projects and other assigned duties by the Vice President of HR and the Sr. Manager of Benefits, HRIS, & Compliance.

Human Resources

• Regular attendance, punctuality, physical on-site attendance (if applicable), adherence to the Company’s established policies and the team member handbook.

Required Knowledge, Skills, and Abilities:

• Knowledge of employee benefits and applicable laws.

• Excellent written and verbal communication skills.

• Excellent organizational and time management skills.

• Proficient with Microsoft Office Suite or similar software.

• Strong oral and written communication skills & the ability to work with others at all levels of the organization.

• Role will be based in our corporate headquarters in North Charleston, South Carolina, and will report to the Benefits Manager.

Education and Experience:

• Associate degree in HR or related field, or experience and or training/certification in HR field.

• Two years’ experience in HR and or benefits administration preferred.

Working environment and physical requirements:

• Prolonged periods of sitting at a desk and working on a computer.

• Must be able to lift 10 pounds at times.

Travel: Must be able to travel up to 25%.

At-Will Employment: This position is at-will, which means that either the employee or the Company may terminate employment at any time, with or without advance notice, and with or without cause.

EEO Statement: Refuel is an equal opportunity employment employer to all applicants and team members. Refuel does not unlawfully discriminate on the bases of race, color, creed, religion, gender (including pregnancy, childbirth or related medical conditions), national origin, ancestry, age, physical or mental disability, medical condition including genetic characteristics, or any information based on genetic background, family-care status, veteran status, marital status, sexual orientation, gender identity or gender expression where a person’s gender-related appearance and behavior may not be stereotypically associated with the person’s assigned sex at birth, or any other consideration made unlawful by federal, state, or local laws.

The job duties, responsibilities, requirements, and aspects stated in this job description are not meant to be exhaustive. Additional job duties not listed here may be required. Further, the Company may change or add the job duties, responsibilities, requirements, and aspects listed here at any time in its sole and final discretion.

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At Refuel, we want to change your view of what to expect from a convenience store. We are investing in technology and building innovative stores to be the brand you trust – for everything you need.

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