HR Business Operations Coordinator Job Description

Clearwater Shower Bath is the premier bathroom remodeling specialist serving the greater Tampa Bay Area and Southwest Florida. As a locally owned and operated business, we pride ourselves on delivering unmatched customer service and satisfaction that outshines the larger nationwide chains. At Clearwater Shower Bath, we value and respect every team member, fostering an environment of fairness and appreciation. We are committed to creating a positive workplace that translates into exceptional experiences for our customers!

Job Overview

We are seeking a versatile and detail-oriented HR Business Operations Coordinator to manage human resources functions and support multiple areas of our home improvement company. This role requires adaptability, strong organizational skills, and the ability to handle various HR responsibilities while assisting with business operations.

Position Details

• Title: HR Business Operations Coordinator
• Location: On Site, in Clearwater, FL  

Key Responsibilities

Human Resources Management

• Manage employee onboarding, offboarding, and orientation processes
• Maintain employee records and ensure compliance with labor laws and regulations
• Assist with benefits administration and open enrollment
• Coordinate performance review processes and maintain documentation
• Handle employee relations issues and conduct initial investigations when necessary
• Develop and implement HR policies and procedures
• Assist with recruitment and selection processes

Payroll and Financial Operations

• Run biweekly payroll and ensure accurate and timely processing
• Submit monthly workers' compensation payroll reports
• Audit daily expenditures
• Reconcile orders with receipts of goods
• Process customer payments

Employee Engagement and Development

• Coordinate employee training and development initiatives
• Organize company events and team-building activities
• Manage internal communications related to HR matters
• Create and implement employee recognition programs

Operational Support

• Learn and maintain methods for process documentation and updates
• Assist with operations, permits, and inside sales (appointments) as needed
• Generate and analyze daily schedule and attendance reports
• Monitor and dispatch appointments throughout the day
• Oversee ongoing installations

Social Media Management

• Create and publish daily posts on Facebook and Instagram
• Monitor social media accounts and engage with customers
• Secure and manage customer reviews

Cross-Training

• Maintain proficiency in various roles to provide coverage during absences or staff changes
• Learn and assist as needed in operations, permits, and inside sales (appointments)

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field
• 2+ years of experience in HR or a similar role
• Strong organizational and multitasking skills
• Proficiency in HRIS, payroll systems, and financial software
• Knowledge of federal and state employment laws and regulations
• Experience with social media management and customer engagement
• Ability to learn new software systems quickly
• Excellent communication and interpersonal skills
• Adaptability and willingness to take on diverse responsibilities
• Attention to detail
• SHRM-CP or PHR certification preferred

Note

This position requires flexibility and the ability to handle both HR responsibilities and various operational tasks. The ideal candidate will be a quick learner who enjoys a dynamic work environment and is comfortable with a wide range of responsibilities.

Compensation and Benefits

• Salary: $20/hr - $30/hr depending on qualifications and experience
• Benefits: Health and Dental Insurance available after 90 days

Our Commitment to Excellence and Values

At Clearwater Shower Bath, our reputation is built on more than just superior craftsmanship. We're a team united by a set of core values that drive everything we do:

1. Unwavering Quality: We believe in doing things the right way, even when it's not the easiest path. Our work reflects our commitment to excellence in every detail, choosing quality over shortcuts every time.
2. Customer-Centric Focus: We go above and beyond to ensure customer satisfaction, knowing that our success is intertwined with the experiences we create. By consistently putting our customers first, we build lasting relationships that fuel our growth.
3. Pride in Our Craft: We produce results we're proud to showcase. Our excitement in sharing our projects demonstrates the high standards we maintain in every remodel, reflecting our passion for what we do.
4. Long-Term Vision: We understand that today's exceptional service and craftsmanship pave the way for tomorrow's success. By delivering outstanding results consistently, we build a strong foundation for our future and that of our customers.

Join Our Team

If you resonate with our values and are excited about contributing to a workplace that prioritizes both team member satisfaction and customer excellence, we want to hear from you. As our HR Business Operations Coordinator, you'll play a vital role in upholding these values and supporting our mission to be the premier choice for bathroom remodeling in the Tampa Bay Area and Southwest Florida.

We look forward to discussing how your skills and experiences can contribute to our commitment to excellence and our continued growth in the industry.

Clearwater Shower Bath is an equal opportunity employer and values diversity in our workforce.