HR Coordinator - Cbiz

With over 120 offices and nearly 7,000 associates in major metropolitan areas and suburban cities throughout the U.S. CBIZ (NYSE: CBZ) delivers top-tier financial and employee business services to organizations of all sizes, as well as individual clients, by providing national-caliber expertise combined with highly personalized service delivered at the local level.     

  CBIZ has been honored to be the recipient of several national recognitions for 2023:   

•     Best and Brightest Companies to Work for in the Nation  
•     Top Workplaces USA  
•     Top Places to Work in Insurance
•     Best and Brightest Companies in Wellness  
•     Great Place to Work Certification    

CBIZ Benefits & Insurance Services is a division of CBIZ, Inc., providing benefits consulting, HRIS technology, payroll, human capital management, property and casualty, talent and compensation solutions, and retirement plan services to organizations of all sizes. CBIZ is ranked as a Top 20 Largest Broker of U.S. Business (Business Insurance Magazine) and a Top 100 Retirement Plan Adviser (PLANADVISER).   

Have a little bit of experience in human resources? Looking to grow your knowledge and gain the experience you want in HR to move to that next level? We might be the right fit for you right now! The HR Coordinator on our HR Services team is a very strong and qualified team member who has a diligent focus on client success and member-level customer service. This team player will gain exposure to all aspects within the human resource, benefits and payroll functions for all different types of organizations, across multiple clients within multiple states.  As an HR coordinator on our team you might own some of your own clients while working with a Benefits Specialist and/or Payroll Specialist, or you might play a part of a larger team where you receive mentorship from a tenured HR Consultant. Regardless of the internal team structure, the experience you will manage during the everyday tasks will be immeasurable.

Our HR Services team has developed a very strong, family-like bond and we enjoy working hard together to celebrate each other’s successes and encourage through the challenges. We truly enjoy all of the tough things that HR can throw our way and we fully support each other as we each strive for continuous growth and personal development. We are looking for a team player who enjoys stepping into the mud with the rest of us, is not afraid to research new laws and regulations or who fades away from difficult situations – we are looking for strength and excitement and we’re ready to provide support in your growth! All of our team members need to be adaptable to change and using new technology, be able to quickly learn the nuances of individual clients, and operate with a high level of EQ.

Essential Functions and Primary Duties

• Owner of specific client relationships and manages the day to day outsourced HR operations for the client
• Work as part of internal client teams for specific clients, collaborating with HR consultants, as well as Benefit and Payroll Specialists to manage client workload
• Serve as the direct contact for client employees and leadership teams for all things related to human resources, benefits and payroll
• Research, communicate and accurately resolve human resource issues and concerns
• Conduct status meetings with client to ensure client needs are being met according to service scope and commitments
• Update, create and develop HRIS changes for client specific needs
• Audits payrolls and monthly benefit reconciliations
• Assist in preparation and production of professional materials for training presentations
• Completes and/or provides assistance with compliance reports such as EEO-1, VETS-4212, etc.
• Exhibit client-focused behavior and apply knowledge and training to support client needs
• Answer calls, research and process client requests, and documents actions as appropriate
• Provide support on specific HR consulting projects (handbooks, policy creation, HR due diligence, etc.)
• Ensure that all internal controls and procedures are followed
• Input data into the appropriate software for vendors/carriers/clients within the required timeframe
• Effectively operates all department equipment and software applications
• Additional responsibilities as assigned

Preferred Qualifications

• Bachelor's Degree in HR, Communications, or Business 
• 1-3 years of relevant HR work experience
• Benefits and/or Payroll experience 
• Excellent computer skills and proficient in Excel, Word, and Outlook
• Excellent communication skills both verbal and written
• Excellent interpersonal skills and a collaborative work style
• A demonstrated commitment to high professional ethical standards and a diverse workplace
• Excels at operating in a fast pace environment
• Ability to look at situations from several points of view
• Persuasive with details and facts
• Experience working with different HRIS; including management with the implementation of new systems

Minimum Qualifications

• High School Diploma or GED required
• 1-2 years of relevant work experience in the insurance industry
• Ability to work in a team environment as well as independently
• Must maintain current required licenses and certifications relevant to field of expertise
• Proficient use of applicable technology
• Demonstrated ability to communicate verbally and in writing throughout all levels of the organization, both internally and externally

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