HR Generalist- Employee Relations - CCS

Are you looking for a purposeful career that will make a difference in the patient community? At CCS, our approach to at-home patient care is redefining chronic care management. We are seeking individuals that will thrive in a patient-centric dynamic environment. If you are an attentive listener, fast-thinker, and problem-solver, with the ability to relate to different people, you are a match for CCS.

As a HR Consultant - Employee relations you will collaborate in the administration of all leaves of absences for CCS Medical. Provides support with employee relations matters, recruiting, new hire orientation, and training.

• Engages as a trusted partner and subject matter expert with employees and managers on work related issues including, but not limited to, performance management, workplace concerns, requests for family medical (FMLA) and State-specific leave, requests for reasonable accommodation (ADA), labor law matters and involuntary termination.    
• Serves as main point of contact for leave of absence issues related to FMLA, ADA and State-specific related leaves. 
• Responsible for ensuring all communications regarding approvals, denials, return to work and other important information to team members, managers and Human Resources management are delivered. 
• Provides leave of absence guidance and direction to employees and Managers 
• Works with Human Resources management to determine eligibility for ADA requests. 

• Completes and submits weekly, monthly, and Ad Hoc leave of absence reports accurately and in a timelyfashion. 
• Handles all Ethics & Compliance investigations related to human Resources  
• Plans and conducts new employee orientation for the Corporate and remote locations. 
• Conducts exit interviews to identify reasons for employment terminations. 
• Handles employee relations matters with direction from Human Resources Manager. 

• Provides reporting and coordinating of the Affirmative Action programs, EEO, 1 VETS 
• Provides support and backup for recruiting. 
• Provides input into the development and implementation for HR policies and procedures and ensures conformity to laws and regulations. 
• Maintains knowledge of personnel policy and procedure and federal and state laws regarding employment practices 
• Maintains a high degree of confidentiality at all times due to access to sensitive information.   

• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department 
• Follows all Medicare, Medicaid, HIPAA, and Private Insurance regulations and requirements 
• Abides by all regulations, policies, procedures and standards 

• Exercises appropriate cost control measures 
• Maintains positive internal and external customer service relationships 
• Maintains open lines of communication 
• Plans and organizes work effectively and ensures its completion 
• Meets all productivity requirements 

• Demonstrates team behavior and promotes a team-oriented environment 
• Actively participates in Continuous Quality Improvement 
• Represents the organization professionally at all times 

• Two years of experience in Human Resources with FMLA/State Leave and ADA in a multi-state environment. 
• Education – Bachelor’s degree and or equivalent combination of education and/or experience 
• Human Resources certification a plus 
• Proficient with Word, Excel, Outlook and PowerPoint 
• Excellent written and verbal communication and interpersonal relation skills 

• Results oriented work ethic with a competitive drive to be the best 
• Strong attention to detail in every situation 
• Good reasoning, multi-tasking abilities and time management 
• Maintains a professional, friendly manner at all times when dealing with employee-related issues 
• Previous experience with ADP or other enterprise HRIS systems required 

Certainty-The lives of the individuals we serve depend on our ability to execute.  We commit to doing this every day.   

• Use appropriate methods and a flexible interpersonal style to help build a cohesive and collaborative team based on a foundation of trustand transparency.  Deliver what you commit to. 

Compassion-We understand the burdens of patients and their loved ones and channel this into a relentless pursuit of customer satisfaction in every part of our business.   

• Ensure that the patient is the driving force behind business decisions, implementing service practices that meet needs of both the patient and the organization.  Treat other the way you want to be treated.   

Advancement-We are endlessly looking for ways to progress and become more innovative in all things we do. 

• Encourage innovative approaches for addressing opportunities and facilitating change, driving cross-functional alignment to accomplish goals.  Speak the truth.