HR Generalist - Estates at Chateau

HR Generalist 

POSITION SUMMARY

The HR Generalist is accountable for completing HR tasks at the facility level. The overall goal is to create an excellent team member experience while maintaining HR compliance of the facility. Responsibilities of the HR generalist include recruiting, onboarding, timekeeping, leaves of absence, Worker’s Compensation, ADA accommodations, and the maintenance, security, and completeness of all employment records. The HR Generalist will assist facility leadership in employee relations and other sensitive issues, adhering to corporate HR guidelines and ensuring Consultant awareness. The HR Generalist will actively ensure continual survey-readiness and HR compliance to include facilitating the timely completion of performance appraisals, mandatory staff training, and cleared background checks while supporting affirmative action, diversity and inclusion efforts.

ESSENTIAL RESPONSIBILITIES AND DUTIES

RECRUITING, HIRING, ONBOARDING 

• Accurately manages applicant tracking system (ATS) daily; ensures new applicants are contacted within 24 business hours; ensures all required statuses are entered prior to an offer of employment being extended; provides clear and frequent notes in real time, sufficient to allow anyone reading notation to understand applicant status
• Nurtures a strong working relationship with Corporate Recruiting team members
• Conducts weekly Recruitment and Retention meetings
• contacts, noted frequency of posting, a working library of recruitment posters and communications, etc.
• Regularly coordinates and participates in community events, bringing awareness of open shifts, free training, and services provided by the facility; creates strong relationships and networking opportunities in the community and with field professionals
• Adheres to Corporate HR hiring and onboarding guidelines to ensure compliance with federal and state employment law, including EEO and Affirmative Action obligations 
• Coordinates and conducts new employee onboarding; facilitates the best experience possible that will support new staff in acclimating to new surroundings, team members and learning their new job duties
• Facilitates new hire requirements of TB screening and clinical orientation
• Sets up training login and assigns required training to newly hired staff; sets up or facilitates logins to all other systems the new hire will need to perform the duties of their position
• Creates and ensures real-time maintenance of personnel file for all newly hired staff members

Timekeeping/Payroll

• Works with Scheduler to ensure schedules and time records align
• Ensures Directors have approved time for their staff by the end of every payroll week
• Runs report to determine completed training and enters specified time into payroll for non-exempt staff
• Performs final timekeeping accuracy check before notifying Administrator to approve overtime and bonuses
• Submits Administrator-approved payroll to Corporate Payroll prior to deadline bi-weekly
• Maintains and secures all payroll-related documents each pay period in a manner sufficient for others to find information if needed in your absence
• Acts as a resource to facility staff and leadership with regards to payroll and benefits questions, facilitating answers with Corporate Payroll and Benefits when necessary
• Works collaboratively with Corporate Payroll team members; facilitates the completion of payroll-related requests such as garnishments, verifications of employment, etc. 

LEAVES, ACCOMODATIONS, WORKER’S COMPENSATION

• Facilitates communication between Worker’s Compensation management company and staff members who have been injured at work; ensures facility leadership and supervisory staff are trained on the First Report of Injury process; what paperwork to use, to whom it is sent and when
• Maintains knowledge of potential light duty tasks for applicable positions
• Works closely with WC management company, Administrator, supervisor, employee physician and HR Consultant, as applicable, to determine feasibility of light duty and duration for leaves, accommodations and Worker’s Compensation situations
• Educates facility leadership when to notify you of staff absences so you can determine the applicability of leave status; tracks and manages all instances of general and FMLA leave
• Educates facility leadership and supervisory staff when to involve you with potential ADA situations; spearhead interactive discussions with staff to determine if a reasonable accommodation is being requested and its feasibility
• Partners with HR Consultant in designating leaves and determining accommodation decisions
• Tracks accurately and timely, all instances of leaves, accommodation conversations and decisions
• Maintains communication with staff on leave per frequency noted on leave paperwork, to track or edit outlined leave timeframe with goal of facilitating staff well-being and a smooth transition back to work
• Ensures Corporate Benefits is aware of leaves; coordinates payment of benefit premiums as applicable

EMPLOYEE ENGAGEMENT, EMPLOYEE RELATIONS, PERFORMANCE MANAGEMENT

• Maintains staff birthday and anniversary lists; acknowledging as defined by facility Administrator
• Creates a formal and robust Employee of the Month program that is aligned with Administrator’s vision  and facility EOM Committee as well as follows the EOM policy
• Works collaboratively with department leaders in creating “outside the box” appreciation activities that are valued by each department, staff member and shift
• Actively participates in employee relations issues, coaching facility leadership in proper corrective action documentation and ensuring consistency and compliance with policy through engaging HR Consultant; corrective action should be written specifically to support the denial of claims (unemployment, wrongful termination, EEOC, etc.)
• Execute 30/60/90 surveys as well as periodic stay surveys

OFFBOARDING, UNEMPLOYMENT

• Facilitates newly open position to be posted immediately, if applicable
• Works with Corporate Payroll to ensure final pay is accurate, to include bonuses, HCA, mileage, etc.
• Ensures Separation letters and all necessary documentation are thorough, completed timely and sent to both Corporate Payroll and Benefits
• Ensures all staff exiting voluntarily have received an Exit Interview, offering a SASE to mail directly to: Corporate HR, 2727 Victoria Street N, Roseville, MN 55113
• Supports unemployment hearing preparation by proactively providing all related employment documents to Employee Relations Consultant 

FACILITY COMPLIANCE AND LEADERSHIP

• Promotes a highly positive workplace centered on strong customer service, inclusivity and ensuring staff feel welcome and supported
• Participates in all facility leadership meetings, providing HR input and guidance as well as sharing Corporate HR initiatives when applicable
• Ensures personnel files are complete and accurate at all times, abiding by federal and state employment law as well as Corporate HR expectations; this includes HR survey-readiness at all times, where all files contain the background clearance, current licenses and/or certifications, documentation of Healthcare Academy course completions, current annual performance appraisals and ability to facilitate the access to TB screenings and new hire/annual competencies, if applicable
• Ensures the facility has all required up to date employment posters hanging in appropriate areas
• Attends all offsite HR meetings and actively engages with fellow HR colleagues

QUALIFICATIONS

Education and Experience

• 2 years’ related experience and/or equivalent education in a degree such as HR or business

Preferred

• Degree in Human Resources
• Experience in healthcare, skilled nursing facility or assisted living community
• Experience working in a union environment
•  

Required Skills and Abilities

• Ability to effectively manage multiple tasks and pivot with sudden demands of your attention
• High emotional intelligence (EQ)
• Resilience; ability to provide/receive constructive feedback, course correct and not take it personally
• Personability; ability to get along with all personality types and inspire trust
• Ability to actively listen, with the goal of understanding
• Ability to clearly speak and proficiently read and write in English
• Ability to attend offsite meetings, as needed
• Comfort in operating in ambiguous situations and with diverse populations
• Ability to thrive in an environment that is fast-paced and rapidly growing

About Monarch:

Monarch’s mission is to change the way short term rehabilitation and long-term care is delivered. We strive to make patient care and customer service come together, putting the needs of our residents and their families first. We fulfill the communities need for health and housing, in a comfortable well equipped, pleasant home like atmosphere.

We could not provide this caliber of services without our dedicated employees. We value their contributions and work hard to attract and retain the best talent by offering a positive and supportive work environment along with competitive pay, nice perks, and great benefits.

We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.