HR Specialist 1 - Zobility

Key Responsibilities:
• Enter and update employee data in SuccessFactors Employee Central, including personal details, job information, compensation, and benefits.
• Monitor and process HR helpdesk tickets related to employee data, ensuring SLA resolution within 48 hours and appropriate documentation.
• Ensure 100% data accuracy by performing regular audits and cross-verifying entered information with source documents.
• Prepare mass upload files and perform data validation.
• Maintain confidentiality of sensitive employee information, adhering to data security protocols.
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Qualifications:
• High school diploma or equivalent; an associate degree or relevant coursework is a plus.
• Hands-on experience with SuccessFactors Employee Central is required for this role.
• Strong attention to detail and ability to manage high volumes of data entry with accuracy.
• Proficient in Jira ticket management, Microsoft Office, particularly Excel, for data entry and record maintenance.
• Excellent communication skills and ability to work collaboratively within a team environment.