HR Specialist - Benefits (DOC PP&B) - Federal at Golden Key Group

The HR Specialist will provide the processing of employee benefits forms such as health insurance, life insurance, and Thrift Savings Plan. Able to meet requirements for a Public Trust clearance upon hire.

• Researches, analyzes and resolves routine employee benefit issues and questions from employees
• Processes various benefits forms timely and accurately
• Researches regulations relating to internal and external entities (TSP, National Finance Centers, Centralized Enrollment Clearinghouse System (CLER), courts, health benefit carriers, OPM, etc
• Corrects routine errors in relation to the processing of Benefits for employees

• Three (3) or more years Federal HR experience processing employee documents related to benefits, including retirement, Thrift Savings Pans (TSP), and Health and Life insurance and counseling employees and answering questions regarding benefits issues, computations, etc.
• Providing employee benefits support to senior HR specialists.
• Interpreting rules and regulations to accurately process Benefits documents
• Conducting audits of official benefits records and resolving discrepancies.
• Conducting quality reviews on benefits transactions or paperwork

• Bachelor’s degree desired
• PeopleSoft HCM
• Shared services experience
• Experience with Federal HR systems such as HRConnect, NFC, and eOPF
• Experience in ticket management (e.g. ServiceNow, etc.)
• 3 years of operational service center experience