HR/UKG Analyst - Applegreen USA Welcome Centers Central Services

POSITION TITLE: HR/UKG Analyst

LOCATION: Glen Rock Office / Hybrid (3 days in office)

Role Instrocuction:

Applegreen USA is currently experiencing substantial growth and is looking to hire an HR/UKG Analyst. The HR/UKG Analyst will be responsible for leading initiatives in conjunction with IT and business units to develop, implement, and support UKG/Kronos and its enhancements. We are seeking a highly skilled and motivated Analyst to play a pivotal role in optimizing our workforce operations by leveraging the power of the UKG Kronos system.

The successful candidate will be analytical with excellent Excel skills, capable of working with large data files, and able to work independently. This role involves analyzing HR data, generating reports, troubleshooting system issues, and ensuring the smooth operation of HR technology to enhance overall HR efficiency.

KEY RESPONSIBILITIES:

• Provide support to the organization's internal users of UKG/Kronos, ADP and Applicant Tracking System including but not limited to login issues, access problems, and technical inquiries related to HRIS functionalities
• Assist with maintaining the security of operating systems.
• Supports and maintains UKG Dimensions, including production issue triage/resolution, problem solving, monitoring interfaces, and ensuring delivery accuracy.
• Collaborate with internal HR and UKG team to resolve escalated issues and ensure timely resolution.
• Identify and assess requirements, design and testing of system changes while closely interacting with business partners.
• Conduct user training sessions and create user guides to promote efficient use of UKG and HRIS tools and features.
• Participate in testing of system upgrades, patches, and enhancements to ensure compatibility and functionality.
• Maintain data integrity and security protocols within the UKG/HRIS platform.
• Generate and maintain HR reports and data analytics from the UKG and ADP systems to inform decision-making.
• Recommend and implement process/customer services improvements, innovative solutions, policy changes and/or major variations from standard practice acquiring vital input and approvals.
• Assist with compensation analysis and benchmarking, creation and maintenance of pay ranges, completing salary surveys.

ESSENTIAL SKILLS, EXPERIENCE, AND EDUCATION REQUIREMENTS:

• Bachelor's degree preferred or equivalent experience
• Experience with HRIS platforms (e.g., UKG Dimensions ADP WFM, other HRIS platforms.).
• Experience with UKG Kronos in a large organization is preferred.

• Solid understanding of HR processes and practices.
• Strong troubleshooting skills and ability to analyze and resolve technical issues.
• Excellent communication and interpersonal skills.
• Ability to handle confidential information with discretion.
• Detail-oriented with problem solving and strong organizational skills.
• Strong project management skills with demonstrated ability to plan, organize, coordinate, and manage multiple activities to establish priorities to meet deadlines.

• Ability to work independently and collaboratively in a fast-paced environment.
• Expertise in Microsoft Excel. Knowledge of Power BI is a plus.
• Attention to detail with the capability to audit and correct large data sets.

This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. Additionally, the job responsibilities may change at any time as necessitated by business needs.

About Applegreen:

From humble beginnings in 1992, Applegreen started with the opening of our first service station in Ballyfermot, Dublin, Ireland. From there, under the stewardship of Chairman Bob Etchingham and CEO Joe Barrett, Applegreen expanded in Ireland, the UK and the US, growing year on year.

At Applegreen, our locations are distinguished by our exceptional convenience stores that offer a wide selection of beloved snacks, beverages and candy. We also provide premium food and hot beverage options at all of our locations, delivered through our own Applegreen brand as well as internationally recognized food brands.

The Group has a growing international presence employing over 15,000 across Ireland, the UK and the US. The Group has grown to over 600 sites, across Ireland, United Kingdom, and United States.

Our US locations across the mid-west and the northeast offer an extensive range of favorite food brand offers including Chick-fil-A, Popeyes, Starbucks, Dunkin, Shake Shack, Burger King, Panera, Panda Express, Auntie Anne’s, Cinnabon and many more.

https://www.applegreen.com/

We offer…

• • 401(k) Retirement Savings Plan with a Company match of up to 4%
  • Health/Dental/Vision Insurance
  • Health Savings Account option
  • Company-paid Life Insurance
  • Paid Time Off
  • Employee Assistance Program
  • Professional Development Assistance
  • Other Voluntary Benefits
  • And an AMAZING team of people to work with!