HubSpot Administrator - Strive Pharmacy
Gilbert, AZ
About the Job
Company Overview
Before we opened Strive Pharmacy we were unsatisfied with the current state of the pharmaceutical industry. Most of the current pharmaceuticals only offer a one size fits all approach and often come with unwanted and potentially dangerous side effects. We found that through compounding we can offer a much more personalized solution to medicine.
Through this we have been able to help patients get the results they are seeking for their personal needs. After years of working for corporate chains we took the risk and opened Strive Pharmacy. We are dedicated to providing a better experience for each customer and clinic that we work with. Come see the Strive difference.
Our Mission
We're flipping the script with personal medicine. We strive to interrupt an industry that has been closed to personalized care, accessibility, and nuance for too long. We strive to shift a reactive view of self-care and ignite a proactive baseline-shifting approach to health for all. 'The human element' is our crux and catalyst, driving all that we do, whether we're interacting with patients, providers, or practices. We're here to partner with those ready for a change. More than a compounding pharmacy, we're on a mission to positively disrupt healthcare as we know it. Strive is about more than medicine. Strive is about striving for the personal side of healthcare.
Overview:
Strive Compounding Pharmacy is looking for a highly skilled HubSpot Administrator to lead the implementation, optimization, and ongoing management of our HubSpot CRM system.
Key Responsibilities:
HubSpot CRM Management & Optimization:
- CRM Strategy: Own the end-to-end strategy and configuration of the HubSpot CRM, ensuring that it is fully optimized to meet the needs of both the telehealth and brick-and-mortar business units.
- Workflow Automation: Create and optimize workflows to automate lead generation, qualification, and deal management, ensuring smooth transitions between stages.
- Data Management: Maintain the integrity of data within HubSpot by enforcing best practices in data hygiene, record keeping, and deduplication.
- Integration Management: Manage and implement integrations with other sales, marketing, and post-sales tools (e.g., Looker, Slack, and post-sales platforms), ensuring smooth data flow between systems.
Sales Reporting & Dashboards:
- Reporting & Insights: Design and maintain custom dashboards to provide insights into lead volume, deal velocity, sales performance, and post-sales activities.
- Forecasting & Metrics: Collaborate with sales leaders to build out reporting for forecast accuracy, pipeline health, and rep productivity metrics aligned to revenue growth goals.
- Post-Sales Support: Establish reporting structures that support post-sales account management, allowing for tracking of account health, customer expansion, and churn prevention.
Collaboration & Stakeholder Engagement:
- Cross-Functional Collaboration: Work closely with Sales Enablement, RevOps, and Marketing to ensure alignment across systems, processes, and customer journeys.
- Training & Support: Provide training and ongoing support to sales reps and account managers to ensure adoption of HubSpot for prospecting, deal management, and post-sales workflows.
- Lead and Deal Pipeline Support: Collaborate with sales managers to continuously refine the lead-to-deal pipeline, ensuring that HubSpot supports optimized value, volume, and velocity across different teams.
Process Improvement & Scalability:
- Scalability: Implement scalable processes within HubSpot to prepare the sales organization for growth, ensuring that as the team expands, workflows and automations are efficient and sustainable.
- Continuous Improvement: Proactively identify opportunities to improve existing processes, automate repetitive tasks, and enhance the system's capabilities to meet evolving business needs.
Required Skills & Qualifications:
- HubSpot Expertise: 3+ years of hands-on experience as a HubSpot Administrator or CRM Manager, with deep knowledge of HubSpot Sales, Marketing, and Service Hubs.
- Sales Operations Knowledge: Strong understanding of sales pipelines, deal stages, lead management, and CRM best practices.
- Technical Skills: Proficiency in HubSpot workflow automations, reporting, and data management; experience with integration tools like Zapier is a plus.
- Data-Driven Mindset: Ability to analyze CRM data to provide actionable insights and drive decision-making across sales, marketing, and post-sales.
- Communication & Collaboration: Strong ability to communicate with cross-functional teams, providing training and support to ensure alignment with broader business goals.
- Adaptability: Demonstrated ability to adapt to a growing, fast-paced environment and scale systems to meet evolving business needs.
Preferred Qualifications:
- Proficiency in integrating HubSpot with reporting tools like Looker.
- Familiarity with sales enablement strategies and working closely with sales teams to optimize tools for lead generation and conversion.
Impact & Outcomes:
- HubSpot Optimization: Full optimization of HubSpot by early 2025 to drive improved value, volume, and velocity metrics in sales pipelines.
- Process Scalability: Implement processes that allow both the telehealth and brick-and-mortar sales teams to scale operations smoothly.
- Enablement Collaboration: Work closely with the Sales Enablement team to create seamless processes that drive efficiency in onboarding, ongoing training, and pipeline management.
- Revenue Growth: Contribute to growth of all business lines.
Benefits/ Perks
Strive Pharmacy provides a comprehensive benefits package that encompasses various perks such as employer paid healthcare coverage available after 30 days of employment, the choice of an FSA/HSA, a voucher for new hire scrubs (if applicable), parental leave, a 401(k) plan with matching contributions, and the benefit of weekends and holidays off. FREE COMPOUNDED MEDS to employees and immediate family members.
Culture
At Strive, culture plays a fundamental role in shaping our workplace atmosphere. Beyond our exceptional benefits package, we foster a sense of community. Throughout the year, we arrange various holiday potlucks and festive celebrations. Strive is committed to promoting both personal and professional development, striving for our employees to excel and grow in every aspect of their lives, both within and outside of the workplace.
EEO
Strive Pharmacy is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state or local laws.
Disclaimer*** Please do not call the pharmacy location with questions about your application or interview. A talent acquisition partner will reach out to you.
